Published by Carlton Books Limited

Report an issue with iBugs AR.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with iBugs AR?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Carlton Books Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

iBugs AR Customer Insights

1. Hard to make adjustments and not lose bug.It's a great app along with the book.

2. App barely picks up markers when if does the bug is too big.

3. But I wish it could also be in Spanish.

Steps to Troubleshoot & Fix iBugs AR Issues

1. Fix iBugs AR Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iBugs AR: Restarting the app will resolve most errors.
  2. Update the iBugs AR App. Here is how:
    1. On Android goto PlayStore » Search for "iBugs AR" » Open iBugs AR » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iBugs AR » click "UPDATE".
  3. Clear iBugs AR app cache: Clearing cached data will force your app to retrieve the latest data directly from iBugs AR servers.
    1. On Android, goto Settings » Apps » Select "iBugs AR" » click Storage » click "Clear Cache".
  4. Check iBugs AR app permissions. If any of these permissions required to use your device's features are disenabled, iBugs AR might not work.
  5. Uninstall and reinstall iBugs AR. If nothing else has worked, completely uninstall iBugs AR then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iBugs AR not working


2. Fix iBugs AR Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iBugs AR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iBugs AR not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iBugs AR may not be able to connect to the Internet when running in the background.

Reported Issues