Contact Translate On Screen Customer Service

Why should I report an Issue with Translate On Screen?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dictionary & Translate NH-Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. After you translate something (which you can do from a picture of writing by the way) you can view a translation of full paragraphs or several translations and pictures of a single word there in! I dig it, deserves a good rating.03/08/21 why did you remove the ability to X out at the bottom of the screen?! Update 06/07/22 app has gone from bad to worst.

2. I have the biggest issue that some languages require a premium fee in order to be used a limited number of times (unless you pay almost $30 usd for unlimited access but then you still have another premium fee to remove ads.) I would understand a few to buy the "premium" version of the app but it's way too expensive for the recreational purposes I use it for.Super Amazing! It's a super tight widget but there are so many options on it.

3. And the unlimited feature in purchasing is sort of expensive... And i hate how i only get a limited amount of uses.Works great at identifying text to translate but the ads are ridiculously invasive.

4. You may as well just switch apps to that and you'd get a better, faster, unmonitored, ad-free translation.A pretty good alternative to Kaku, but the settings interface is rather clunky.

5. I paid for this awful app and now I'm looking for something better than this!🤬 Another flaw is when you hit copy it copies source language instead of the target!great, with some hiccups.

6. In addition, when I press the "x" button on the translation window to close it, it does not close.

7. Also, it would be preferable if there was the option to start the service without having to fully open the app, like with a shortcut or quick action tile.Dropped 2* because of the deceptive advertising.

8. It's clunky and the ability to easily close out the app was removed, I believe, it was so the devs can read everything you do on you screen.

9. 3.) The translation quality is worse than Google Translate.

10. Whenever it's working in the background, if my phone closses for a few seconds it takes quite a few minutes to open again.

11. Just what I was looking for.Amazing app! I can finially read more foreign manga because of it.

1. Fix Translate On Screen Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Translate On Screen: Restarting the app will resolve most errors.
2. Update the Translate On Screen App. Here is how:
   1. On Android goto PlayStore » Search for "Translate On Screen" » Open Translate On Screen » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Translate On Screen » click "UPDATE".
3. Clear Translate On Screen app cache: Clearing cached data will force your app to retrieve the latest data directly from Translate On Screen servers.
   1. On Android, goto Settings » Apps » Select "Translate On Screen" » click Storage » click "Clear Cache".
4. Check Translate On Screen app permissions. If any of these permissions required to use your device's features are disenabled, Translate On Screen might not work.
5. Uninstall and reinstall Translate On Screen. If nothing else has worked, completely uninstall Translate On Screen then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Translate On Screen not working

2. Fix Translate On Screen Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Translate On Screen be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Translate On Screen not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Translate On Screen may not be able to connect to the Internet when running in the background.