Published by Recarga Plus on Nov 26, 2024

Report an issue with RecargaPlus.mx.
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Why should I report an Issue with RecargaPlus.mx?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Recarga Plus to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About RecargaPlus.mx

1. Esta aplicaciĆ³n es una herramienta para los clientes de la cual les permite administrar su cuenta y usuarios para la operaciĆ³n de su negocio de TAE.

RecargaPlus.mx Customer Insights

Steps to Troubleshoot & Fix RecargaPlus.mx Issues

1. Fix RecargaPlus.mx Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RecargaPlus.mx: Restarting the app will resolve most errors.
  2. Update the RecargaPlus.mx App. Here is how:
    1. On Android goto PlayStore » Search for "RecargaPlus.mx" » Open RecargaPlus.mx » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RecargaPlus.mx » click "UPDATE".
  3. Clear RecargaPlus.mx app cache: Clearing cached data will force your app to retrieve the latest data directly from RecargaPlus.mx servers.
    1. On Android, goto Settings » Apps » Select "RecargaPlus.mx" » click Storage » click "Clear Cache".
  4. Check RecargaPlus.mx app permissions. If any of these permissions required to use your device's features are disenabled, RecargaPlus.mx might not work.
  5. Uninstall and reinstall RecargaPlus.mx. If nothing else has worked, completely uninstall RecargaPlus.mx then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RecargaPlus.mx not working


2. Fix RecargaPlus.mx Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RecargaPlus.mx be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RecargaPlus.mx not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RecargaPlus.mx may not be able to connect to the Internet when running in the background.

Reported Issues