Published by RCF SpA on Jan 23, 2024

Report an issue with MixRemote.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with MixRemote?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RCF SpA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MixRemote image 1 contact MixRemote image 2

MixRemote Customer Insights

1. As wondering if this will help with the storing function.Does anyone have this running on a 1st gen ipad 12.9 pro, if so does it run in full screen mode.Wow Great but only problem is not playing Audio musicPlease how can i load my song into the app.

2. This is not the correct app, you want the M20 MixRemote app, available here in the Play Store.Just wondering if there any updates.

3. This is actually not a review of this app, it is a piece of information to those who use the M20 mixer console.

4. Please if i can be able to load my song.

Steps to Troubleshoot & Fix MixRemote Issues

1. Fix MixRemote Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MixRemote: Restarting the app will resolve most errors.
  2. Update the MixRemote App. Here is how:
    1. On Android goto PlayStore » Search for "MixRemote" » Open MixRemote » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MixRemote » click "UPDATE".
  3. Clear MixRemote app cache: Clearing cached data will force your app to retrieve the latest data directly from MixRemote servers.
    1. On Android, goto Settings » Apps » Select "MixRemote" » click Storage » click "Clear Cache".
  4. Check MixRemote app permissions. If any of these permissions required to use your device's features are disenabled, MixRemote might not work.
  5. Uninstall and reinstall MixRemote. If nothing else has worked, completely uninstall MixRemote then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MixRemote not working


2. Fix MixRemote Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MixRemote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MixRemote not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MixRemote may not be able to connect to the Internet when running in the background.

Reported Issues