Contact Sunrise Customer Service

Why should I report an Issue with Sunrise: Sunset, Sunrise Times?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RazorfishLab to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And for the negative space created from the varying cropping do what Instagram stories do when the sample the colors of the photo and place the colors them as a backdrop.Very good! It's accurate even the scenery of our place is included to the wallpaper exact date & time is shown matching the colorful Camiguin view.

2. I have an REVVL amd i thought it will change to normal because i had a Samsung Juna pro 3 its still say the same thing.Can you change the time to normal?Lovely, simple and user friendly.

3. 😏👍Good,but wish I could change Colors on display/I probably should have said,"be able to select another,or,different image..(several for day and also those afternoon late evening....etc)I'm sure you understand right?"Very clear big & easy.

4. My sunrise actual time is 7:38AM but its saying sunrise is 12:38PM same thing with the sunset actual time is 5:18PM but its saying 10:18PM.

5. Another review said it doesn't change for daylight savings time.. hope you will fix this so it does.

6. And since sunup and sundown change throughout the year, this is better and easier than just looking at a clock.

7. But the dismiss button is in wrong place; very close to the adds.Perfect. Swipe up for more information.

8. Then I accidentally discovered it by swiping UP.Can you tell me why that the time is 5hours ahead me? 1st off.

9. Great photos for backgrounds.Simple times at a glance Without a lot of useless information.

10. From a UI design standpoint it would be cool if the images from unsplash were not stretched to fit, instead were kept in their original cropping.

11. Hate driving directly into the setting sun? If you do, this app beeping at sundown is really helpful.

1. Fix Sunrise Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sunrise: Restarting the app will resolve most errors.
2. Update the Sunrise App. Here is how:
   1. On Android goto PlayStore » Search for "Sunrise" » Open Sunrise: Sunset, Sunrise Times » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sunrise » click "UPDATE".
3. Clear Sunrise: Sunset, Sunrise Times app cache: Clearing cached data will force your app to retrieve the latest data directly from Sunrise servers.
   1. On Android, goto Settings » Apps » Select "Sunrise: Sunset, Sunrise Times" » click Storage » click "Clear Cache".
4. Check Sunrise app permissions. If any of these permissions required to use your device's features are disenabled, Sunrise might not work.
5. Uninstall and reinstall Sunrise. If nothing else has worked, completely uninstall Sunrise then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sunrise not working

2. Fix Sunrise Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sunrise be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sunrise not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sunrise may not be able to connect to the Internet when running in the background.