Contact Radio Kartina Customer Service

Why should I report an Issue with Radio Kartina?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kartina Digital GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Ich nutze das premium account und bin sehr glükclich damit! DankeСтало невозможным проиграть песню в оффлайн, хотя раньше всё прекрасно работало!I hope you send а sick boy ONE EURO!Main purpose of this application is to playback radio why if something goes wrong it's asking to press play button again? As a user I don't care if something goes wrong, catch it within application and play again.

2. If connection drops, again I don't care try to reestablish and carry on playing.Great 👍 really goodПочему не загружаются фото исполнителей ?Problem with this radio is rather major discrepancy between what is streamed and what is showing on display.

3. Very good on line radio, but doesn't work on back ground on Huawei.Amazing app, best radio ever!!!Der neue App isr einfach der Hammer.

4. As the result, as you add a song to your Favorites by pressing star on display, in many cases you can't because of this.

5. Also they didn't tell you that favs are actually downloaded to your phone what adds up to fast memory use.

6. Beware of that.

1. Fix Radio Kartina Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Radio Kartina: Restarting the app will resolve most errors.
2. Update the Radio Kartina App. Here is how:
   1. On Android goto PlayStore » Search for "Radio Kartina" » Open Radio Kartina » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radio Kartina » click "UPDATE".
3. Clear Radio Kartina app cache: Clearing cached data will force your app to retrieve the latest data directly from Radio Kartina servers.
   1. On Android, goto Settings » Apps » Select "Radio Kartina" » click Storage » click "Clear Cache".
4. Check Radio Kartina app permissions. If any of these permissions required to use your device's features are disenabled, Radio Kartina might not work.
5. Uninstall and reinstall Radio Kartina. If nothing else has worked, completely uninstall Radio Kartina then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Radio Kartina not working

2. Fix Radio Kartina Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Radio Kartina be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Radio Kartina not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Radio Kartina may not be able to connect to the Internet when running in the background.