Contact Radio UK Customer Service

Why should I report an Issue with Radio UK: Online Radio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Radios Color to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's not full of ads, it tells you what songs are playing, and doesn't keep stopping.This radio app was pretty good for a long time, then slowly the adverts became impossible to remove and unfortunately spoiled my listening time.

2. On the whole pretty good with a great choice of channelsEh, it's British what can you expect? Some dj's are a bit confusing or simply don't know what they're doing or talking about, or maybe forgot the words? Music variety seems lagging in a time warp over there.

3. Brilliant app does not keep stopping really clear and good sound.

4. highly recommended - First class ++++ Only one thing I wish favourites could be separate.Best radio app I have found.

5. So had to come off this app.Very good but does stop sometimes not sure why but starts again after a few seconds sometimes.

6. Even new stuff sounds retro.A very responsive app especially on older devices.

7. Excellent app.

1. Fix Radio UK Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Radio UK: Restarting the app will resolve most errors.
2. Update the Radio UK App. Here is how:
   1. On Android goto PlayStore » Search for "Radio UK" » Open Radio UK: Online Radio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radio UK » click "UPDATE".
3. Clear Radio UK: Online Radio app cache: Clearing cached data will force your app to retrieve the latest data directly from Radio UK servers.
   1. On Android, goto Settings » Apps » Select "Radio UK: Online Radio" » click Storage » click "Clear Cache".
4. Check Radio UK app permissions. If any of these permissions required to use your device's features are disenabled, Radio UK might not work.
5. Uninstall and reinstall Radio UK. If nothing else has worked, completely uninstall Radio UK then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Radio UK not working

2. Fix Radio UK Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Radio UK be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Radio UK not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Radio UK may not be able to connect to the Internet when running in the background.