Contact MBit Music Customer Service

Why should I report an Issue with MBit Music - Video Maker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of MBit Music Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It pains me to uninstall this, but it needs more ratios, each of which should be labeled clearly (eg, "16:9", "4:3", etc.). Do that, and I'll happily reinstall it.Great app no glitches has good music variety and great photo templetesIt has smart wallpaper and good video clip to use smoothly any user, some ads become in every second is created to delay of timeGood effects and themes ♡ color options would be great.

2. Not ads inbetween just picking photos or music 😅 that's 2 ads too many.There is no way I am allowing you to have access to my phone calls and other options you require that are too personal to use the app.NOTHING IS WORKING IN THE APPLICATION YOU CAN'T CREATE ANYTHING AT ALL NO PHOTOS AND OR NO VIDEOS,,,,IT'S NONFUNCTIONAL AND PLENTY OF IN APP ADVERTISEMENTS THAT'S ALL....Greatest app for edits with music effect so great but it will be great if you increase the music time its only 30 secs which is not enough.

3. Easy to use, it will be better if layers have the capability to blend photo or video... This problems are solved i give you 5 🌟 Star rating... Thank you 😊Apps looks terrific and capable of producing excellent content.

4. Some ideas that can make the app even better: Allow more time for clips as an option, different UI for selecting photos (glitches to only 1 photo or a blank ❓ image sometimes), and only have ads before and after making a clip.

5. As a result, hinders the app to extremely limited useDon't mean to dissapoint you guys, everything is amazing except for when you choose any song from your phone storage, it doesn't work.

6. The app is good but there is a problem with me that which song I like that songs like hip-hop and free rap style music is not available in the app 😔.

7. Unfortunately, not everyone wants to use this for Instagram or TikTok; I need a 16:9 aspect ratio.

8. Unfortunately, despite various attempts Im unable to get the app to use local audio files in any format.

9. Please fix it guys and thank you for developing such amazing app.

10. Really beautiful, and does just what it says.

1. Fix MBit Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MBit Music: Restarting the app will resolve most errors.
2. Update the MBit Music App. Here is how:
   1. On Android goto PlayStore » Search for "MBit Music" » Open MBit Music - Video Maker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MBit Music » click "UPDATE".
3. Clear MBit Music - Video Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from MBit Music servers.
   1. On Android, goto Settings » Apps » Select "MBit Music - Video Maker" » click Storage » click "Clear Cache".
4. Check MBit Music app permissions. If any of these permissions required to use your device's features are disenabled, MBit Music might not work.
5. Uninstall and reinstall MBit Music. If nothing else has worked, completely uninstall MBit Music then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MBit Music not working

2. Fix MBit Music Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MBit Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MBit Music not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MBit Music may not be able to connect to the Internet when running in the background.