Published by Quran Reading on Oct 9, 2024

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Why should I report an Issue with 10 Surah for Kids Word By Word?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Quran Reading to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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10 Surah Customer Insights

1. Some of the English transliteration is misleading in pronunciation when reciting Quranic textMasha Allah!!! This app is very good and nice for all kids,I recommend everybody to use it for his kids,but I have one single problem with it which made me gave it 4 stars, there is an error in Suratul Fatiha verse 6, "الصراط" it is supposed to be written like that (the way I wrote it)but you guys misspelled it,you wrote hamzah Instead of Aliful-Mad, please 🙏 you guys should endeavor to make changes thank you so much 🥰Very nice ap with different languages of translations .Ads are there but for a small amount you can get rid of them to enjoy it without adsVery easy to use and clear recitation.

2. This can be part of young kids' bed time routine too..especially for working parents.My daughter found this app to be very good and easy to memorise the surah.

3. May allah bless the person who made this app.Amazing app, easy to read as well as learn with translation in multiple languages.It is such a wonderful app.

4. It stops my whole learning.This, app is so much more better than teaching my kid's on youtube or doing it by myself i don't need to tell them todo the surah's they listened to me and i'm so happy for them.

5. Can please upgrade your app too more surahs from juz amma, please!Can't even go in word by word without getting kicked out of the whole app.

6. I really like how they give the option to learn word by word; by this method I am able to learn more.

7. It'll definitely help d kids be it fast or slow learner kids.

8. Jazakumullahu KhairanIt is a very good App but there is one problem.

9. It would be great if the entire Quran was included.

10. One of the best apps.

11. MashaAllah.

Steps to Troubleshoot & Fix 10 Surah Issues

1. Fix 10 Surah Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart 10 Surah: Restarting the app will resolve most errors.
  2. Update the 10 Surah App. Here is how:
    1. On Android goto PlayStore » Search for "10 Surah" » Open 10 Surah for Kids Word By Word » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 10 Surah » click "UPDATE".
  3. Clear 10 Surah for Kids Word By Word app cache: Clearing cached data will force your app to retrieve the latest data directly from 10 Surah servers.
    1. On Android, goto Settings » Apps » Select "10 Surah for Kids Word By Word" » click Storage » click "Clear Cache".
  4. Check 10 Surah app permissions. If any of these permissions required to use your device's features are disenabled, 10 Surah might not work.
  5. Uninstall and reinstall 10 Surah. If nothing else has worked, completely uninstall 10 Surah then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing 10 Surah not working


2. Fix 10 Surah Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make 10 Surah be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to 10 Surah not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, 10 Surah may not be able to connect to the Internet when running in the background.

Reported Issues