Published by The Games Team

Report an issue with HueHello 2- On Offer.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with HueHello 2- On Offer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Games Team to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact HueHello 2- On Offer image 1 contact HueHello 2- On Offer image 2

HueHello 2- On Offer Customer Insights

1. Also great having the tasker app so that I can have more control over my lights than the simple automation in the Philips app.Free version showed promise, so I bought the pro version.

2. Unreliable.Long time v1 HueHello user for holiday animated scenes, but now the tasker (scheduler) no longer works and asks me to upgrade to the new version.

3. Would be great if the Hue would automatically connect when I get onto the same wifi network, instead of having to manually connect every time.I was a pro user under the old version.

4. The app has all sorts of neat tricks, and works great as a way to make automation of the Hue system easier.This has been the best app to control my Phillips hue lights.

5. A couple of taps can get a disco going in no time.Unable to install on my phone (Samsung J2), very strange behavior during install attempt.

6. Problem is this new version won't install on either my Samsung phone or tablet so I'm dead in the water.

7. I share the same bridge with other family members but would not like or need to have any control of their lights.

8. It is time consuming to set up 50 lights but this application does the best job of organizing all of them .

9. It's a constant extra step for me as I only really have one light at the moment.Unfortunate that the old version was taken down.

10. I'm a pro user of original app which is stellar, this new version is clearly not up to that standard yet.

11. Very easy to set up and has a lot of options for customization including animated lights.

Steps to Troubleshoot & Fix HueHello 2- On Offer Issues

1. Fix HueHello 2- On Offer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart HueHello 2- On Offer: Restarting the app will resolve most errors.
  2. Update the HueHello 2- On Offer App. Here is how:
    1. On Android goto PlayStore » Search for "HueHello 2- On Offer" » Open HueHello 2- On Offer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HueHello 2- On Offer » click "UPDATE".
  3. Clear HueHello 2- On Offer app cache: Clearing cached data will force your app to retrieve the latest data directly from HueHello 2- On Offer servers.
    1. On Android, goto Settings » Apps » Select "HueHello 2- On Offer" » click Storage » click "Clear Cache".
  4. Check HueHello 2- On Offer app permissions. If any of these permissions required to use your device's features are disenabled, HueHello 2- On Offer might not work.
  5. Uninstall and reinstall HueHello 2- On Offer. If nothing else has worked, completely uninstall HueHello 2- On Offer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing HueHello 2- On Offer not working


2. Fix HueHello 2- On Offer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make HueHello 2- On Offer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to HueHello 2- On Offer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, HueHello 2- On Offer may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer