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Contact Penguin Audio Customer Service
Published by Penguin Random House Grupo Editorial, S.A. U.
Report an issue with Penguin Audio.
Send the customer service your feedback so they can fix your issue asap.
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Why should I report an Issue with Penguin Audio?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Penguin Random House Grupo Editorial, S.A. U. to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Penguin Audio Customer Insights
Steps to Troubleshoot & Fix Penguin Audio Issues
1. Fix Penguin Audio Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Penguin Audio: Restarting the app will resolve most errors.
- Update the Penguin Audio App. Here is how:
- On Android goto PlayStore » Search for "Penguin Audio" » Open Penguin Audio » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Penguin Audio » click "UPDATE".
- Clear Penguin Audio app cache: Clearing cached data will force your app to retrieve the latest data directly from Penguin Audio servers.
- On Android, goto Settings » Apps » Select "Penguin Audio" » click Storage » click "Clear Cache".
- Check Penguin Audio app permissions. If any of these permissions required to use your device's features are disenabled, Penguin Audio might not work.
- Uninstall and reinstall Penguin Audio. If nothing else has worked, completely uninstall Penguin Audio then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Penguin Audio not working
2. Fix Penguin Audio Server issues & Internet Connection
- Check network connection: An unstable Internet will make Penguin Audio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Penguin Audio not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Penguin Audio may not be able to connect to the Internet when running in the background.
