Published by Premium_OTT

Report an issue with Premium-OTT TV.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Premium-OTT TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Premium_OTT to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Premium-OTT TV Customer Insights

1. Not possible to enter urlThey do not provide a link for subscription providerdo not install this app.

2. No possible to connect.

3. Unclear error message.

Steps to Troubleshoot & Fix Premium-OTT TV Issues

1. Fix Premium-OTT TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Premium-OTT TV: Restarting the app will resolve most errors.
  2. Update the Premium-OTT TV App. Here is how:
    1. On Android goto PlayStore » Search for "Premium-OTT TV" » Open Premium-OTT TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Premium-OTT TV » click "UPDATE".
  3. Clear Premium-OTT TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Premium-OTT TV servers.
    1. On Android, goto Settings » Apps » Select "Premium-OTT TV" » click Storage » click "Clear Cache".
  4. Check Premium-OTT TV app permissions. If any of these permissions required to use your device's features are disenabled, Premium-OTT TV might not work.
  5. Uninstall and reinstall Premium-OTT TV. If nothing else has worked, completely uninstall Premium-OTT TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Premium-OTT TV not working


2. Fix Premium-OTT TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Premium-OTT TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Premium-OTT TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Premium-OTT TV may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I would like to renew my subscription and would like to contact you as I can't get hold of my previous reseller. Thanks

    — by Nasroo 2 years ago