Published by PORO ENGLISH on Jun 13, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PORO ENGLISH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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English Vocabulary Customer Insights

1. These problems are solved by this app if you truely and regularly study every day and including audio sound is awful to pronounce hard words that i don't know😘thank youuuu for building and sharing this app😍It is an amazing app but it has many problems in persian tranlation,,i really want to use this app but i'm not confident about it,however i can noticed the right translations because of pictures..by the way ,i hope it is resolved as soon as possible,,thank youIncredible app for improving and increasing the bank of vocabularies.

2. ❤ it so much.Very Very good app there is lot of english meaning with pictures and examples but there's no definitions and also the meaning doesn't match the pictures 😣the thing i want is that i want definitions n also similar pictures that's it !pleaseee fix it and also some of the word or picture is unavailable 😣😣😣😣It has so many ads.

3. I hope and do believe the concerned persons will work immediately to fix the problems and complications since the app is very informative and work full for all of us.It is a good app for vocabulary learners with various languages, words classified into topics, quizzes, flashcards etc.

4. Choosing blank boxes randomly results in incorrect answers.it is really nice app and very uesful for me there are many words that i don't know ang sometimes we know superficial words but really think that we don't understand deeply.

5. Kudos to the images and the examples, But only if you had included the word meaning, I would've given you 5 🌟.After using while the sounds of this apps is not working.

6. I'll recommend you to don't install this app ever.. very bad experience 🤬Excellent App but I have just added 4 stars because if you added a recording option for the learner to know if he is pronouncianing the word correct or no, it will be a perfect app.

7. Most notably how you arranged the words in groups, so that everyone can go through the word groups he wants to learn first.

8. For example a word "examine" appears and 4 boxes below to choose from.

9. And still the problems of synchronization in between pictures and names are remain in some cases.

10. Thank you.On the test some questions show blank boxes.

11. The boxes are blank thus one can't know what to choose from.

Steps to Troubleshoot & Fix English Vocabulary Issues

1. Fix English Vocabulary Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart English Vocabulary: Restarting the app will resolve most errors.
  2. Update the English Vocabulary App. Here is how:
    1. On Android goto PlayStore » Search for "English Vocabulary" » Open English Vocabulary » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for English Vocabulary » click "UPDATE".
  3. Clear English Vocabulary app cache: Clearing cached data will force your app to retrieve the latest data directly from English Vocabulary servers.
    1. On Android, goto Settings » Apps » Select "English Vocabulary" » click Storage » click "Clear Cache".
  4. Check English Vocabulary app permissions. If any of these permissions required to use your device's features are disenabled, English Vocabulary might not work.
  5. Uninstall and reinstall English Vocabulary. If nothing else has worked, completely uninstall English Vocabulary then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing English Vocabulary not working


2. Fix English Vocabulary Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make English Vocabulary be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to English Vocabulary not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, English Vocabulary may not be able to connect to the Internet when running in the background.

Reported Issues

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