Contact Pokémon TV Customer Service

Why should I report an Issue with Pokémon TV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Pokémon Company International to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Pokémon TV app is the perfect way for fans to watch their favorite episodes. ©2022 Pokémon. ©1995–2022 Nintendo/Creatures Inc. /GAME FREAK inc.

2. Current full seasons include: Season 1: Indigo League, Season 20: Sun & Moon, and Season 21: Sun & Moon—Ultra Adventures (all aired episodes).

3. When you sign in with your Pokémon Trainer Club account, your episode and season progress will be saved across all of your devices.

4. With push notifications enabled, you’ll be the first to know what awesome adventures await the next time you watch!

5. Watching your favorite Pokémon animated adventures on all of your devices has never been easier.

6. Stream movies, episodes, and special animated features starring Ash, Pikachu, and all of their friends, all at no cost!

7. We’ve also added push notifications to alert you when new movies and episodes have been added.

8. Download the redesigned Pokémon TV app, complete with awesome new features and even easier navigation!

9. With the updated app, you can download episodes or a movie for offline viewing.

10. This video will be stored to your device, so you can watch on that long airplane flight!

11. Catch up on full seasons at a time.

1. I get there are some roadblocks, but 8 season is too far.Absolutely love being able to watch the old shows without commercials/ads and for free! My husband is getting sick of me playing it any chance I get.

2. Not good, don't recommend downloading.I love this app! 🥰 It's free, there's no ads, and you can download episodes & movies to watch later! There are a few things I think could be improved, however... First off, it constantly logs me out of my account.

3. Here's a few things developers can work, though; Tell users when shows are replaced, it can get annoying, the full screen definitely needs worked on, (I'm that guy), and minor bug fixes.

4. Another problem is that I was on season 12 for a while, then once I got back on, poof! They deleted season 9, 10, 11, and 12! I could AT LEAST have a notification telling me that seasons are about to be deleted.

5. Finally, the full screen mode really needs improvement! 💯Love it! Only thing that would make it better is if you could go back or forwards ten seconds like most streaming apps allow.

6. Additionally, if it does successfully play an episode after one ends, sometimes it will skip ahead by 4-5 eoisodes which has been confusing when I don't notice it happened.The app is solid.

7. I do hope they get a work around very soon, otherwise, not much of a point of having this app at all.I like being able to watch Pokemon easily, however the app has some bugs.

8. Every once in a while, especially the older seasons an episode is unable to render/play, tried on multiple devices so it's not my internet.

9. For example, in the past 12 hours, 5-6 episodes in Season 11 will not play.

10. But I've just blown through season 6,7, and 8 and only 1 episode was like this.It was good.

11. Screen is solid grey and the audio keeps playing.

1. Fix Pokémon TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pokémon TV: Restarting the app will resolve most errors.
2. Update the Pokémon TV App. Here is how:
   1. On Android goto PlayStore » Search for "Pokémon TV" » Open Pokémon TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pokémon TV » click "UPDATE".
3. Clear Pokémon TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Pokémon TV servers.
   1. On Android, goto Settings » Apps » Select "Pokémon TV" » click Storage » click "Clear Cache".
4. Check Pokémon TV app permissions. If any of these permissions required to use your device's features are disenabled, Pokémon TV might not work.
5. Uninstall and reinstall Pokémon TV. If nothing else has worked, completely uninstall Pokémon TV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pokémon TV not working

2. Fix Pokémon TV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pokémon TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pokémon TV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pokémon TV may not be able to connect to the Internet when running in the background.