Published by Plexuss Inc.

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Why should I report an Issue with PLEXUSS: College/Homework Help?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Plexuss Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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PLEXUSS Customer Insights

1. Unlike those apps, Plexuss is designed to help students with their journey into college life.It's super duper helpful as I am a sophomore and an incoming junior, and my counselor is super helpful and nice when I need help, and the app just provides me with extra help when looking for colleges as well, and I really enjoy that.This app opened my eyes to new colleges that would be great for me to go to.

2. If you are looking for the best opportunities in higher education, then Plexuss is definitely the app for you.Great app! Very helpful with helping choose your major if you dont know it and very helpful with finding a college even if its online!Very good app!! You get a personal counselor who helps you and answers all of your questions.

3. It gives you more information and time saving especially for a student who is trying to figure out what needs to be consider when choosing a college or a major.

4. This app has been such a tremendous help with giving me the best possible knowlege and information going into choosing which colleges I should consider and apply for.

5. This app is very practical and easy to use! As soon as I signed up, I got connected with a counselor! I highly recommend this app to those who need the right tools for getting into college (as well as getting into a college that's right for them).

6. These days I feel like a lot of college oriented apps are lazy and money driven.

7. MyCounselor has been so much help and i feel alot more comfortable already in what to do with my future after only using the app for less than a week.

8. I am so grateful to come across this app.Best app for college help.

9. To tell you more you can book a Campus tour or even apply to the College with this app.

10. The app is very well designed and created and I would 100% recommend for anyone looking to further their education in the United States.

11. I recommen this app for high school students who are stuck or do not know what college to go to.

Steps to Troubleshoot & Fix PLEXUSS Issues

1. Fix PLEXUSS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PLEXUSS: Restarting the app will resolve most errors.
  2. Update the PLEXUSS App. Here is how:
    1. On Android goto PlayStore » Search for "PLEXUSS" » Open PLEXUSS: College/Homework Help » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PLEXUSS » click "UPDATE".
  3. Clear PLEXUSS: College/Homework Help app cache: Clearing cached data will force your app to retrieve the latest data directly from PLEXUSS servers.
    1. On Android, goto Settings » Apps » Select "PLEXUSS: College/Homework Help" » click Storage » click "Clear Cache".
  4. Check PLEXUSS app permissions. If any of these permissions required to use your device's features are disenabled, PLEXUSS might not work.
  5. Uninstall and reinstall PLEXUSS. If nothing else has worked, completely uninstall PLEXUSS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PLEXUSS not working


2. Fix PLEXUSS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PLEXUSS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PLEXUSS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PLEXUSS may not be able to connect to the Internet when running in the background.

Reported Issues