Contact Sweet Home Stories Customer Service

Why should I report an Issue with Sweet Home Stories?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PlayToddlers to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So what exactly is this app with restrictions doing on Play Pass? Cute game otherwise and will give 5 stars when all-access to the game is restored.It is a good game, but it also needs some fixes and updates! One is the bathroom unlocked, two is kid and parent room unlocked, then, I have a concern, You only have 2 areas to go to, WHY? What is the point of that? Nobody is gonna download this game if you have to pay!! its for like 2.99 or something! I also want a update to where there is all the games combined, and plus, the whole game price is ridiculous ! JUST LISTEN TO THE VIEWERS!! And this is why i gave 3 stars! Not mean, still kinda funI bought the rooms, game is amazing, works perfectly, dynamics and bases are over the top BUT the problem for me are barely any characters.

2. I mean obviously, most people would get bored with such little options and will delete it quite promtly Disappointing:(When I found this game I was absolutely excited, and when I played it it was AWESOME!!!! But I can't give 5 stars because you can only play with two rooms! I mean what's the point playing a superstar game with only two rooms!? That doesn't make any sense.

3. That is why I have to give 1 star for a game that has good potintal.This game is SO frustrating, my daughter told me that whenever the game freezes ( all the time ) you exit and re-enter and it re starts! It starts all over again! And she showed me her playing one day, she tried to go on it on my phone and it froze! Its not the phones problem because her friends play it on her moms phone and they have the sane problem.

4. Other than that, the game is perfect.It takes too long to load the game, there are not many rooms unlocked, you have to pay for them.

5. But other than that, please add a restore button.This game was a very poor exspireince.

6. As a black person who has bought all the other games, I really wish that in Sweet Home you'd add the skin color spray (The can that changes your skintone) and more characters.

7. I mean which is better? Money? Or people getting happy? When you make your games free, you will get all the comments 5 stars, and then you will get famous and THEN you get tons of money.

8. Many people have been saying how none of the other rooms are available, and unfortunately, I've come to say the same thing.

9. When you go in the parents area to buy the other rooms, it gives an error msg can't access store.

10. We have to pay to have fun on the game, and with only one room avalible it was very hard to make a roleplay.

11. Also the game took forever to downloud, and it has nothing to do with my divice.

1. Fix Sweet Home Stories Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sweet Home Stories: Restarting the app will resolve most errors.
2. Update the Sweet Home Stories App. Here is how:
   1. On Android goto PlayStore » Search for "Sweet Home Stories" » Open Sweet Home Stories » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sweet Home Stories » click "UPDATE".
3. Clear Sweet Home Stories app cache: Clearing cached data will force your app to retrieve the latest data directly from Sweet Home Stories servers.
   1. On Android, goto Settings » Apps » Select "Sweet Home Stories" » click Storage » click "Clear Cache".
4. Check Sweet Home Stories app permissions. If any of these permissions required to use your device's features are disenabled, Sweet Home Stories might not work.
5. Uninstall and reinstall Sweet Home Stories. If nothing else has worked, completely uninstall Sweet Home Stories then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sweet Home Stories not working

2. Fix Sweet Home Stories Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sweet Home Stories be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sweet Home Stories not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sweet Home Stories may not be able to connect to the Internet when running in the background.