Published by PlayShakespeare.com on Nov 10, 2023

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Why should I report an Issue with Shakespeare Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PlayShakespeare.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Shakespeare Pro Customer Insights

1. Being able to copy&paste sentences 4 stars until this changes - The fault is not in the stars - I desire 2 much of a good thing :)A bookmark opens first in the play but the wrong play title is displayed at the top.

2. Bravo!Nice clean interface and no ads but irritatingly slow (up to five seconds) to change between scenes, does not remember position in scene when changing, and no options to use a serif font or change line spacingIt's all in there.

3. This app scammed me out of a couple dollars and is a waste of time.Deluxe. That's the word for this free Complete Works of Shakespeare app.

4. Subsequent opening of other bookmarks open in the wrong play, and at one point, opening another bookmark crashes the app.

5. Looking for a free Complete Works of Shakespeare app? For real? You are? No way! Really? Seriously?! I was too! And I found this one, and I was all --"Wow.

6. It's way easier that carrying a printed copy of the complete works.Bought the pro for the ease of explanation of difficult terms.

7. Currently, the search option looks for things in the entire collection (can b tedious) 2.

8. Wish character names were not abbreviated as this is not helpful, please change this with next update.

9. I wanted to u lock some of the features, spent a solid coupke bucks unlocking them.

10. Adding a feature that allows one's search To Be (or Not? preferably the former though) within one or two, maybe even 3 plays only.

11. I've purchased many apps and books from google play.

Steps to Troubleshoot & Fix Shakespeare Pro Issues

1. Fix Shakespeare Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Shakespeare Pro: Restarting the app will resolve most errors.
  2. Update the Shakespeare Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Shakespeare Pro" » Open Shakespeare Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shakespeare Pro » click "UPDATE".
  3. Clear Shakespeare Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Shakespeare Pro servers.
    1. On Android, goto Settings » Apps » Select "Shakespeare Pro" » click Storage » click "Clear Cache".
  4. Check Shakespeare Pro app permissions. If any of these permissions required to use your device's features are disenabled, Shakespeare Pro might not work.
  5. Uninstall and reinstall Shakespeare Pro. If nothing else has worked, completely uninstall Shakespeare Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Shakespeare Pro not working


2. Fix Shakespeare Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Shakespeare Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Shakespeare Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Shakespeare Pro may not be able to connect to the Internet when running in the background.

Reported Issues