Contact Groovebook Photo Books & Gifts Customer Service

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1. Books used to use good quality type photo paper, but now it's very thin, almost feels like nornal paper, not quite 4x6 (just slightly bigger to make it hard to put in photo books or frames, so I usually have to trim), the serrated edges are always slightly off and hard to tear, almost every photo has a white border now, and the color comes off very easily.

2. I will not continue to pay for something that I cannot use most of the time and when i do, i do not receive the quality expected.The company makes money from your subscription every month whether or not you actually add enough photos for a book, so they have every incentive to make adding photos painful.

3. I hope that can be improved otherwise I will cancel the subscription.The app is fine but the product, though the idea is phenomenal and convenient for those of us who do not take the time to print our pics, was way less quality than expected.

4. I got a new phone last month so I tried to print four books to finish off the pictures.

5. But for the price it's a good way to have physical pictures, which is nice.This app is TERRIBLE!!! Do not waste your time or money.

6. I've been double charged in the past, had books not sent, anytime I try and order an extra book it causes issues.

7. I took the time to send some of the same images that were blurry to a photo printer, from the same device, they came out perfectly clear and not cropped.

8. I just received 2 books and almost all of the pictures are messed up with red lines and exposure spots.

9. It somehow only saved two of the books but still marked all the pictures as printed.

10. I spent several hours uploading pictures for 4 books.

11. Even the pictures with extremely good resolution and quality.

1. Fix Groovebook Photo Books & Gifts Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Groovebook Photo Books & Gifts: Restarting the app will resolve most errors.
2. Update the Groovebook Photo Books & Gifts App. Here is how:
   1. On Android goto PlayStore » Search for "Groovebook Photo Books & Gifts" » Open Groovebook Photo Books & Gifts » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Groovebook Photo Books & Gifts » click "UPDATE".
3. Clear Groovebook Photo Books & Gifts app cache: Clearing cached data will force your app to retrieve the latest data directly from Groovebook Photo Books & Gifts servers.
   1. On Android, goto Settings » Apps » Select "Groovebook Photo Books & Gifts" » click Storage » click "Clear Cache".
4. Check Groovebook Photo Books & Gifts app permissions. If any of these permissions required to use your device's features are disenabled, Groovebook Photo Books & Gifts might not work.
5. Uninstall and reinstall Groovebook Photo Books & Gifts. If nothing else has worked, completely uninstall Groovebook Photo Books & Gifts then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Groovebook Photo Books & Gifts not working

2. Fix Groovebook Photo Books & Gifts Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Groovebook Photo Books & Gifts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Groovebook Photo Books & Gifts not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Groovebook Photo Books & Gifts may not be able to connect to the Internet when running in the background.