Published by P.F. Chang's on May 1, 2024

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Why should I report an Issue with P. F. Chang's?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of P.F. Chang's to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About P. F. Chang's

1. Fresh ingredients, purposeful recipes, and the power of a fiery wok. That's P. F. Chang's.

P. F. Chang's Customer Insights

1. But the app is calculating the total, not me! All I've done is enter a single, simple credit card! I have not tried to do anything fancy here like split into multiple payment methods! I just want to order.

2. PF Chang's now has a $9.99 monthly program where you get free delivery, reward points for $15 off almost every other order, & prices per item are way cheaper on their site than any third party.

3. Sent a letter to customer service asking for a refund & won't ever order delivery or pick up from PF Chang's ever again.

4. Lettuce wraps are my favorite!If you order PF Changs a lot, (especially to go or for delivery,) DON'T use a third party app, like Uber Eats or GrubHub.

5. Tried 4 times to place the order but it continued to charge me $4.99 delivery + a surcharge of $6 + 18% gratuity.

6. Totally worth it! I've saved a lot already in 2 months and in about 4 orders.The app isn't; allowing me to make reservations; to order to go; to pay; does not correctly reflect award points; use rewards.

7. When you try to order, a toast pops up saying "the sum of your payment methods must equal the order total".

8. For example, I cannot order chicken lo mein without clicking "extra chicken" for an additional charge.

9. Even though I was being ripped off, I still tried to place the order but it errored out.

10. I just call the restaurant now and order.Unusable due to simple bugs.

11. I don't care: just want to order foodThis is crazy.

Steps to Troubleshoot & Fix P. F. Chang's Issues

1. Fix P. F. Chang's Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart P. F. Chang's: Restarting the app will resolve most errors.
  2. Update the P. F. Chang's App. Here is how:
    1. On Android goto PlayStore » Search for "P. F. Chang's" » Open P. F. Chang's » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for P. F. Chang's » click "UPDATE".
  3. Clear P. F. Chang's app cache: Clearing cached data will force your app to retrieve the latest data directly from P. F. Chang's servers.
    1. On Android, goto Settings » Apps » Select "P. F. Chang's" » click Storage » click "Clear Cache".
  4. Check P. F. Chang's app permissions. If any of these permissions required to use your device's features are disenabled, P. F. Chang's might not work.
  5. Uninstall and reinstall P. F. Chang's. If nothing else has worked, completely uninstall P. F. Chang's then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing P. F. Chang's not working


2. Fix P. F. Chang's Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make P. F. Chang's be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to P. F. Chang's not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, P. F. Chang's may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please cancel my p f changs subscription I don't want daily coupons sent to my printer
    Thank you

    — by David Brisson 2 years ago