Contact Kate Customer Service

Why should I report an Issue with Kate Mobile for VK?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Дмитрий Иванович to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Application for VK social network. Fast and reliable.

2. Chat with your friends, listen to music, watch videos and much more.

1. Hope there's someone to read this feedback and fix the error.I cannot put filter for countries while searching , it will show drop down for few countries when I try to add more everything disappear from list and won't appear unless restart the application and same problem still persistagreed with other people, the app is optimised and stable comparing to newer version of vk, not flooded with features, but at the same time a little rigid for me.

2. That's not a deal breaker and it remains the best English VK client, and the competition isn't even close...yet.What a pity that Kate Mobile was forced by original owners of VK to become a clone in some parts like original(Limited music, ads etc.). Yes, there is still some functions, which can't be used in original app, like there are no useless VK clips, but on me it left an impression of an original VK for advanced users, as functionality is almost the same, except examples I listed below.

3. Great kudos for the remaining team for keeping running the project.It works a lot faster than the official app does but I wish it kept up its features with the official app as well.

4. When the app offers to hide an item of news in my newsfeed, they have, among other options, namely "hide THESE (!) news", which is grammatically incorrect, since NEWS is uncountable and, therefore, always singular.

5. Great app! Using it for years now, mostly for messaging, music, group messages, browsing groups and users.

6. my suggestion is to add a feature in notifications, from which group the message was sent and to show multiple messages in notifications at once.

7. There is a summarized view where you can access all the sub categories (user's wall and stuff) and actions.I'm not sure if this is the right place to contact the app team about the errors, but I hope so.

8. I suppose what the developers mean, is "hide ALL SIMILAR news" or "hide ALL THE news FROM THIS CHANNEL".

9. Also some things are missing, for example the information section with political stances, stances on alcohol and etc on profilesAbsolutely fantastic and superb in all matters.

10. The app features customized notifications, one tap silent mode, and scheduled sleep mode.

11. thanks for the app, much appreciated.My only issue is the search from within a folder, like music or photos, is so slow that it's completely unusable.

1. Fix Kate Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kate: Restarting the app will resolve most errors.
2. Update the Kate App. Here is how:
   1. On Android goto PlayStore » Search for "Kate" » Open Kate Mobile for VK » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kate » click "UPDATE".
3. Clear Kate Mobile for VK app cache: Clearing cached data will force your app to retrieve the latest data directly from Kate servers.
   1. On Android, goto Settings » Apps » Select "Kate Mobile for VK" » click Storage » click "Clear Cache".
4. Check Kate app permissions. If any of these permissions required to use your device's features are disenabled, Kate might not work.
5. Uninstall and reinstall Kate. If nothing else has worked, completely uninstall Kate then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kate not working

2. Fix Kate Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kate not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kate may not be able to connect to the Internet when running in the background.