Published by Appriss, Inc.

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Why should I report an Issue with MobilePatrol Public Safety App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Appriss, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About MobilePatrol Public Safety App

1. MobilePatrol focuses exclusively on public safety, so important information won’t get lost between your friends’ cat photos and the latest viral video! • Set up Neighborhoods where you and your loved ones live, work and play.

2. We deliver important safety information from public safety agencies that serve your Neighborhoods. • Quickly view relevant safety news and alerts from your Neighborhoods right on your Newsfeed.

3. Alerts from trusted public safety officials make sure you don’t miss any important news or events going on in your area. • Conveniently access the most up-to-date public records for jail bookings, most wanted lists, sex offenders, and warrants. 24 hours a day. Every day.

4. We partner with public safety and law enforcement agencies nationwide so you can receive timely access to information that keeps you and your loved ones safe.

5. MobilePatrol connects you to important safety information, news, and critical alerts for places you care about.

6. MobilePatrol integrates social media from local agencies and allows you to see every new post or tweet, all in one place. • Obtain information on Delinquent Child Support Warrants. • Are you a victim of crime?

7. You will automatically receive alerts and updates from public safety agencies that serve those areas.

8. No more combing through daily social chatter to find important information! • “Report it! ” lets you contribute to your community’s safety.

9. Can’t find any safety information from an agency serving your favorite Neighborhood?

10. Add related photos/videos to each report. • Receive timely alerts and news from your Neighborhoods directly on your mobile device.

11. Register to be notified immediately of the status of offenders through our most powerful information service system VINE® (Victim Information and Notification Everyday).

Customer Insights

1. I have a Samsung phone.It promises to show mugshots & a list of charges, but doesn't.

2. If not I guess I will chalk it up to a loss of an all that I literally used 2-3 times a day.This App SUCKS!! It will NOT work properly unless you allow it to know your location and access your pictures, phone calls, text and files in your phone.

3. I've been using this app for several years and it just keeps getting worse.When I first started using this app about a year ago it worked flawlessly.

4. Utter bs!First, why does an app whose job is to show pictures uploaded by law enforcement need access to my files to operate? That seems new, and absolutely unnecessary.

5. Last week, after almost 3 years, it started showing mugshots.

6. Also to allow it to make phone calls and texts!!!! An absolute invasion of privacy.

7. I'll click the X on one set of ads and then a similar set of ads show up with the X in the opposite corner.

8. The next time the advertisement doesn't pop up and you just see a blank screen.

9. They pop up after every single click and now the ads have no option to close after viewing.

10. And they have sound.This app used to be great, but charges shown are spotty, and it's absolutely covered in ads.

11. Each county in my state that I tap on it gives me a message saying "You've viewed all the information, check back later".

Steps to Troubleshoot & Fix Issues

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart : Restarting the app will resolve most errors.
  2. Update the App. Here is how:
    1. On Android goto PlayStore » Search for "" » Open MobilePatrol Public Safety App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
  3. Clear MobilePatrol Public Safety App app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
    1. On Android, goto Settings » Apps » Select "MobilePatrol Public Safety App" » click Storage » click "Clear Cache".
  4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
  5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing not working


2. Fix Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.

Reported Issues