Published by Perfect Privacy on Jul 22, 2024

Report an issue with Perfect Privacy VPN.
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Why should I report an Issue with Perfect Privacy VPN?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Perfect Privacy to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Perfect Privacy VPN

1. Thanks to NeuroRouting, your traffic is brought as close as possible to the destination within Perfect Privacy's global encrypted VPN network.

2. With the Perfect Privacy VPN App you get a first class VPN service for your Android devices.

3. Perfect Privacy VPN for Android requires a perfect-privacy. com account.

4. With only one account you can use Perfect Privacy on all your devices - simultaneously and unlimited.

5. When switching networks, Perfect Privacy VPN reconnects within a blink of an eye.

6. Your privacy is the highest priority for us - this is what Perfect Privacy stands for.

7. With the VPN App from Perfect Privacy this is very easy.

8. We have been protecting the privacy of satisfied users for over 15 years.

9. Protect not only your Android Smartphone or Tablet but also your iOS devices, PCs, Macs, routers, Smart TVs and much more.

10. Get the most out of your Internet connection with our super fast 1000 mbps VPN servers.

11. All our support agents are technically highly qualified and will provide competent support should there be any issues with your VPN connection.

Perfect Privacy VPN Customer Insights

1. You have to go to a webpage for any options other than connection.Had a question about the Killswitch and if my versions of Android supports it (since the killswitch is behind a paywall I couldn't just check from my end without buying first.

2. Price and service are recommend over all other options; however, this app needs improvement! Honestly a 3rd party OVPN app or similar may be best for now.service is good but the app is poor.

3. I need split tunnel though hence my 3 starsVery Good VPN service with great servers and great features like ad blocking.

4. Options need to be adjusted on the website! No quick connect option, must scroll list on each connect.

5. zero options! also there should be options to change all the advertised PP settings with the app [f.e. block google, fb; neurorooting on/off etc]Just started testing now.

6. Still my language, my problem, but the question I asked, and waiting a day for was borderline yes/no.Bait & switch on payment options.

7. No reviews sins 2019? Is it link rot?What is the purpose of this app? You must login online to do anything except login.

8. The topic/thread wasn't in my native language, I get this isn't their problem and probably didn't know but my email was written in English in the least.

9. They seem to be privacy focused like any good VPN is.Service is ⭐⭐⭐⭐⭐, app not so much.

10. does not even reconnect on connection change or after a short loss of mobile network.

11. Their website app says I'm link to Ukraine when ProtonVpn has me link to US.

Steps to Troubleshoot & Fix Perfect Privacy VPN Issues

1. Fix Perfect Privacy VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Perfect Privacy VPN: Restarting the app will resolve most errors.
  2. Update the Perfect Privacy VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Perfect Privacy VPN" » Open Perfect Privacy VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Perfect Privacy VPN » click "UPDATE".
  3. Clear Perfect Privacy VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Perfect Privacy VPN servers.
    1. On Android, goto Settings » Apps » Select "Perfect Privacy VPN" » click Storage » click "Clear Cache".
  4. Check Perfect Privacy VPN app permissions. If any of these permissions required to use your device's features are disenabled, Perfect Privacy VPN might not work.
  5. Uninstall and reinstall Perfect Privacy VPN. If nothing else has worked, completely uninstall Perfect Privacy VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Perfect Privacy VPN not working


2. Fix Perfect Privacy VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Perfect Privacy VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Perfect Privacy VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Perfect Privacy VPN may not be able to connect to the Internet when running in the background.

Reported Issues