Published by PEAT GmbH on Nov 1, 2024

Report an issue with Plantix.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Plantix - your crop doctor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PEAT GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Plantix - your crop doctor image 1 contact Plantix - your crop doctor image 2

About Plantix - your crop doctor

1. Whether your crops are suffering from a pest, disease or nutrient deficiency, just by clicking a picture of it with the Plantix app you will get a diagnosis and suggested treatments within seconds.

2. Plantix turns your Android phone into a mobile crop doctor with which you can accurately detect pests and diseases on crops within seconds.

3. The Plantix app covers 30 major crops and detects 400+ plant damages — just by taking a photo of a sick crop.

4. This makes Plantix the #1 agricultural app for damage detection, pest and disease control, and yield improvement for farmers worldwide.

5. The Plantix community is the largest social network of farmers and agricultural experts worldwide.

6. Heal your crops and reap higher yields with the Plantix App!

7. Plantix serves as a complete solution for crop production and management.

8. Whenever you have questions concerning agriculture, reach out to the Plantix community!

9. Get the most out of your crops by following effective agricultural practices and applying preventive measures.

10. Benefit from agricultural experts’ know-how or help fellow farmers with your experience.

11. It’s available in 18 languages and has been downloaded more than 10 million times.

Plantix Customer Insights

1. It also does not correctly diagnose issues,Really helpful for farmers, keep developing,thank so muchA good place of the known as a crop and crop disease and the most important but.

2. Very helpful to farmers.The app is very useful for farmers, students of agricultural institution s and agriculturists and it can help guiding newbies in farming for proper guidance.

3. Will upgrade to 5 stars when more options available!It only has an option for like 15 specific crops, can't use for anything different, so if you have those very specific crops you can choose up to 8, I had only one, so only food crops, no plantsBest AI based app.

4. And most of all i wish the app would include direct search for the disease or disorder from home page just like in website and not finding this feature kept me puzzled how it was not missed out from development.

5. *Praise and suggestion* I think it's useful for anyone that concerns with agriculture from farmers to students.

6. Hope we get to see it soon.It's pretty useful app but ever since last update some of it's functions are not working showing an unexpected error occurred.

7. May anyone assist me with the control of CMR Bean beetle, please? It is feeding on my Drybean flowers - pollen.Their database is very weak as the app can't identify 95% of my garden.

8. I was only able to choose beans and tomatoes, but I also have broccoli, kale, radish, spinach, parsley and basil in my yard.

9. However I was a bit disappointed when I saw how limited the crop options were.

10. Its a neat app with clean looking ui but lacking dark mode.

11. Visually appealing and cool features! Also user friendly.

Steps to Troubleshoot & Fix Plantix Issues

1. Fix Plantix Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Plantix: Restarting the app will resolve most errors.
  2. Update the Plantix App. Here is how:
    1. On Android goto PlayStore » Search for "Plantix" » Open Plantix - your crop doctor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Plantix » click "UPDATE".
  3. Clear Plantix - your crop doctor app cache: Clearing cached data will force your app to retrieve the latest data directly from Plantix servers.
    1. On Android, goto Settings » Apps » Select "Plantix - your crop doctor" » click Storage » click "Clear Cache".
  4. Check Plantix app permissions. If any of these permissions required to use your device's features are disenabled, Plantix might not work.
  5. Uninstall and reinstall Plantix. If nothing else has worked, completely uninstall Plantix then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Plantix not working


2. Fix Plantix Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Plantix be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Plantix not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Plantix may not be able to connect to the Internet when running in the background.

Reported Issues