Contact my reading words Customer Service

Why should I report an Issue with my reading words?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pella Workroom to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I can generate lists quickly and i can share the list to my email and then i have hard copies for my files.Very Good app but I need to have a play button so that my list can be played for a few seconds (5 seconds or 10) and shuffle to the next random word on my list.This app is good especially if you want to make your own paperless flashcards for reading.

2. They did so well with the grouping of words, it was easy for them to accomplish a group in a few tries, even our 2 yr old joined in--perfect! Now she tries every time I run through a word list with my 5 yr old grand daughter.

3. So wonderful that MY LIST WORDS are also given pronunciation sounds but not all - like rehabilitation, marriage, cooperation that I have tried with.

4. 👏🙌👍 ThanksUsed Dolch word list with my grandchildren, with Great Success.

5. I really like how you can easily change the title button, which makes it quick to identify the concept sounds and words, that we are wanting to reveiw.

6. I hope we could set sounds for the words at My Own List.

7. Thanks Devs!Great app to get children or anyone for that matter on how to learn to read & pronounce words.

8. I have written all the letters and words from the scope and sequence platform that my school is using (iDeaL Approach) here in NZ.

9. I have used the SHARE button to spread the word to all the teachers.I indeed love this learning app.

10. I also advise that you add more words that are 3 and more syllables and also short sentences to improve children reading.

11. I am using the My Own List.

1. Fix my reading words Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart my reading words: Restarting the app will resolve most errors.
2. Update the my reading words App. Here is how:
   1. On Android goto PlayStore » Search for "my reading words" » Open my reading words » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for my reading words » click "UPDATE".
3. Clear my reading words app cache: Clearing cached data will force your app to retrieve the latest data directly from my reading words servers.
   1. On Android, goto Settings » Apps » Select "my reading words" » click Storage » click "Clear Cache".
4. Check my reading words app permissions. If any of these permissions required to use your device's features are disenabled, my reading words might not work.
5. Uninstall and reinstall my reading words. If nothing else has worked, completely uninstall my reading words then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing my reading words not working

2. Fix my reading words Server issues & Internet Connection

1. Check network connection: An unstable Internet will make my reading words be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to my reading words not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, my reading words may not be able to connect to the Internet when running in the background.