Published by Motivating Systems LLC

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PBIS Rewards Student Customer Insights

1. Or is there a way I can find how much I earned??App is wonderful when it working right.. Right now i can not get it to even open up to view my daughters points at school... Need to fix the issue its been like this since the last update 3 days ago.I scan the QR code and it says they cant find that student.

2. 😤☹️It wont even let me in! Whenever I go to the app it says "This app keeps stopping" I cant even check how many points I have and it's happening with my friend too.The app won't load my account it just stays on a loading screen and doesn't give me options or anything.

3. I need this for school purposes, so it needs to be better made so I know I can access it properly if I need toEver since the new update I can't check how much points I earned all together.... It only shows the points that I have in my balance... Please fix this problem.

4. Will update review when it actually worksIt keeps saying they can't find out the student,but i stand here trying to scan my i.d. for hours.Haven't been able to log in, it takes forever to startSession immediately expired.

5. If there's no connection, it will say that I don't exist, saying "That student doesn't exist." I can't even get any points at all, and it's way too rare to get the points.

6. When a person wants to purchase something, and it's their birthday, but they don't have enough points to get what they want, a friend of theirs could give them points.

7. Only teachers can add points, but they can't even try.

8. Giving to make people feel good is kind.

9. That'll mean that I had to pay my money for what I want at the school store.

10. At our school, kind is a thing we follow.

11. This is a great, motivational app to get students an incentive to be good people.

Steps to Troubleshoot & Fix PBIS Rewards Student Issues

1. Fix PBIS Rewards Student Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PBIS Rewards Student: Restarting the app will resolve most errors.
  2. Update the PBIS Rewards Student App. Here is how:
    1. On Android goto PlayStore » Search for "PBIS Rewards Student" » Open PBIS Rewards Student » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PBIS Rewards Student » click "UPDATE".
  3. Clear PBIS Rewards Student app cache: Clearing cached data will force your app to retrieve the latest data directly from PBIS Rewards Student servers.
    1. On Android, goto Settings » Apps » Select "PBIS Rewards Student" » click Storage » click "Clear Cache".
  4. Check PBIS Rewards Student app permissions. If any of these permissions required to use your device's features are disenabled, PBIS Rewards Student might not work.
  5. Uninstall and reinstall PBIS Rewards Student. If nothing else has worked, completely uninstall PBIS Rewards Student then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PBIS Rewards Student not working


2. Fix PBIS Rewards Student Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PBIS Rewards Student be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PBIS Rewards Student not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PBIS Rewards Student may not be able to connect to the Internet when running in the background.

Reported Issues

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