Published by Paytronix Systems on Jul 25, 2024

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Why should I report an Issue with Juice Generation?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Paytronix Systems to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Juice Generation

1. The Juice Generation app is an easy way to order ahead for pick-up & delivery.

2. Join Supa Dupa Rewards to earn points on every dollar spent! -Track your points and purchases right from your home screen!

Juice Generation Customer Insights

1. 50% of the time you open the app it just hangs on the logo screen and the app doesn't openConvenient though don't request alterations to drinks at the Queens location--they ignore them altogether! The app does not appear to offer any way to report issues with a drink order so there is no refund for extras that you add on yet do not receiveConstantly a problem to reload my account even with 2 credit cards on file.

2. 1) no way to pay for a single order--have to "recharge" for the amount of the order and then pay each time 2) no way to get email receipts 3) no way to tip within the app!Great menu selections, healthy, reasonably priced, clean space and fast service.

3. I have been going to this place for over a year (ugh, that's a lot of money), and I have to say I love their selections and the freshness of everything they make and offer.

4. I learned not reorder now because the first time it happened, I ordered the same things 3 times and they all went through even though no confirmation.the app works but the functionality is pretty poor.

5. If I have to use a credit card what's the point of the app?Competent app, but interface can be more fluid (less lag, unnecessary jumping from Home Page to Account to view funds) and can be less busy.

6. I would definitely recommend this place, especiall if you are in the mood for something sweet and healthy or just a straight-up veggie drink for the more health consciHORRIBLE.

7. I like their juices the best and frequent their UES location over Juice Press.Just updated the app and now there's no option to reload money to my acct.

8. The app worked fine for the first month or so--until I redeemed my Rewards points for a free smoothie.

9. So every visit to the store I have to read them my (very long) email address and pay cash.

10. I enter my username (email address) and password, but the "login" button remains greyed-out.

11. My emails to Juice Generation tech support get answered promptly and professionally, but still no APP FIX.

Steps to Troubleshoot & Fix Juice Generation Issues

1. Fix Juice Generation Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Juice Generation: Restarting the app will resolve most errors.
  2. Update the Juice Generation App. Here is how:
    1. On Android goto PlayStore » Search for "Juice Generation" » Open Juice Generation » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Juice Generation » click "UPDATE".
  3. Clear Juice Generation app cache: Clearing cached data will force your app to retrieve the latest data directly from Juice Generation servers.
    1. On Android, goto Settings » Apps » Select "Juice Generation" » click Storage » click "Clear Cache".
  4. Check Juice Generation app permissions. If any of these permissions required to use your device's features are disenabled, Juice Generation might not work.
  5. Uninstall and reinstall Juice Generation. If nothing else has worked, completely uninstall Juice Generation then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Juice Generation not working


2. Fix Juice Generation Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Juice Generation be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Juice Generation not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Juice Generation may not be able to connect to the Internet when running in the background.

Reported Issues