Contact Panda Express Customer Service

Why should I report an Issue with Panda Express?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Panda Restaurant Group, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. And you can earn Panda Points when you satisfy your Panda cravings! * Join Panda Rewards and earn Panda Points with qualifying purchases by ordering in the app or scanning your QR code in store or in our drive-thru! * Get surprise offers and use your Panda Points to unlock more rewards and redeem them for your Panda favorites. * Order for dine-in, take-out, or delivery and get your food whenever you want—whether it's ASAP or scheduled for later. * Save and reorder your favorites with a single tap in your account! * Having a party?

2. Order your Panda favorites on the fly for dine-in, take out, or delivery.

3. Good Fortune Awaits with Panda Rewards and the Panda Express® App.

4. Our catering options are second to none.

5. Just pick your sides + entrees and we’ve got you covered!

1. On the final checkout screen, it will tell you that Panda needs a little more time to make your order and the new pickup time.

2. I do wish that there was an option to order condiments/sauces separately in the menu (like a lot of other restaurant apps have) so you can request extra ones.

3. I had to submit my information multiple times for it to register, the location I choose to order from did not save on the order, my order did not print out at the location, and the app struggled to handle the most basic field entry.Must be one of the worst apps I've used so far.

4. I have been trying for an hour to order food and if one thing has to be changed (like time) then your whole order goes into an error mode.

5. Every time you try to refresh it or try again, it adds more and more silverware to the order, it adds duplicate credit cards as well.

6. I don't have to turn on my freaking location every time, and half the other food apps don't do the receipt-scan-for-points option.

7. So far it doesn't crash, but mostly whoever added the "recent order location" and receipt scan option, I love you.

8. If you say "ok" and try to checkout again, it just displays that message again, so you get stuck in a loop until you manually change the time yourself on the previous screen.Terrible checkout interface.

9. And sure as heck not repeatedly prompting me with absolutely no indication of how to fix the issue.Would love to order food but there are so many bugs it is down right horrid.

10. I just order through the website and it works perfectly every single time.

11. Up until you pay, sure it's intuitive and quick - however, once you get to paying? It will never transmit the order, it crashes, and it'll ask for verification from my bank then freeze up, leading me to believe it potentially has ordered.

1. Fix Panda Express Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Panda Express: Restarting the app will resolve most errors.
2. Update the Panda Express App. Here is how:
   1. On Android goto PlayStore » Search for "Panda Express" » Open Panda Express » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Panda Express » click "UPDATE".
3. Clear Panda Express app cache: Clearing cached data will force your app to retrieve the latest data directly from Panda Express servers.
   1. On Android, goto Settings » Apps » Select "Panda Express" » click Storage » click "Clear Cache".
4. Check Panda Express app permissions. If any of these permissions required to use your device's features are disenabled, Panda Express might not work.
5. Uninstall and reinstall Panda Express. If nothing else has worked, completely uninstall Panda Express then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Panda Express not working

2. Fix Panda Express Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Panda Express be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Panda Express not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Panda Express may not be able to connect to the Internet when running in the background.