Contact Planet Quest Customer Service

Why should I report an Issue with Planet Quest?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of OutOfTheBit ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Good job to the sound engineers.The game is fun, but is often off synch from the beat of the music, and this was after callibration was set.Very good, although I feel like there could be some more variability on options and descriptions.one of my favorite games on the play store, I wish you guys would add updates more often but nonetheless this game is fun to play.

2. It seems to work fine until I actually start the game, it makes it completely unplayable, unless you manage to offset the calibration for the correct timing.Really enjoyable and unique, interesting gameplay, cool quirky graphics and enjoyable music.

3. The biggest problem with this game is that at some point the audio will start crackling, which makes it hard to listen to the rhythm and ruins the game for me.I love rythym games, so much so that I'd say that genre is close to 1st place if i had to rate my fav genres.

4. it's hard for me to not die cuz I constantly have to be tapping early and calibration won't fix it.This game is incredibly enjoyable and unique, however, when I try to play it with my Bluetooth headphones, the recalibration doesn't work.

5. Also I found the flower mechanic a bit frustrating at times, I wish there was an audio cue to when they come instead of just visual, sometimes you have such little amount of time that it just becomes about luck and less about skill.This game is absolutely wonderful.

6. it's a great rhythm game, except for the fact that the calibration is pretty bad... that's the biggest issue I have with this.

7. I do enjoy the random pattern continuous playing but I wish there was also the option to play individual levels and try to reach a certain level.

8. I go into the calibration area, I tap to the beat, but once I actually play, the inputs I'm supposed to make feel early.

9. Maybe thats not a good thing for some people.Take it how you will but at the end of the day this is an extremely fun game.

10. Easy to play, hard to master.You can't tell when the planet is going to speed up or not so sometimes you end up dying in half a second because the planet just sped up.

11. It's so hard to put this game down once you get started.

1. Fix Planet Quest Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Planet Quest: Restarting the app will resolve most errors.
2. Update the Planet Quest App. Here is how:
   1. On Android goto PlayStore » Search for "Planet Quest" » Open Planet Quest » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Planet Quest » click "UPDATE".
3. Clear Planet Quest app cache: Clearing cached data will force your app to retrieve the latest data directly from Planet Quest servers.
   1. On Android, goto Settings » Apps » Select "Planet Quest" » click Storage » click "Clear Cache".
4. Check Planet Quest app permissions. If any of these permissions required to use your device's features are disenabled, Planet Quest might not work.
5. Uninstall and reinstall Planet Quest. If nothing else has worked, completely uninstall Planet Quest then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Planet Quest not working

2. Fix Planet Quest Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Planet Quest be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Planet Quest not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Planet Quest may not be able to connect to the Internet when running in the background.