Contact Ox Customer Service

Why should I report an Issue with Oxford Collocations Dictionary?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Oxford University Press ELT. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Something wrong with the internal link like "verbs/adverb/preposition", please solve this problem.This is the most thing i hate in my life, I swear your app is good but after I downloaded it still giving me to to buy the... How much is it 14,000 pls i beg you release this app not having any ads at all thank you for your considerationI will give 5 stars if the text fits the screen.

2. However, after having installing OALD 9th Edition, I saw that it is not as good as the 8th edition because some features like Thesaurus and Menu bar were lost.

3. Therefore, I would like the dictionary developer to consider again to add Thesaurus.Application is good, but it doesn't allow to restore.

4. it's not the issue of Google accounts.While I bought this dictionary, I was promised Rs 200 would be credited to my google play store account.

5. Must have если хотите говорить и писать in a proper way.It was easy to use but not all the words searched that has it meaning writtenVery Bad application.

6. I noticed Oxford did it for its OALD 9th edition.

7. They could have given more examles of usage in sentence.Problem still exists.

8. previously I bought it 1800 rupees, but now I need to pay another 2400 rupees and buy it again.

9. It is such a great dictionary which has helped me a lot in learning English.

10. The support team does not help even if you mail them.

11. Please do the same with this one.Has no words, only asks me to buy the full version.

1. Fix Ox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ox: Restarting the app will resolve most errors.
2. Update the Ox App. Here is how:
   1. On Android goto PlayStore » Search for "Ox" » Open Oxford Collocations Dictionary » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ox » click "UPDATE".
3. Clear Oxford Collocations Dictionary app cache: Clearing cached data will force your app to retrieve the latest data directly from Ox servers.
   1. On Android, goto Settings » Apps » Select "Oxford Collocations Dictionary" » click Storage » click "Clear Cache".
4. Check Ox app permissions. If any of these permissions required to use your device's features are disenabled, Ox might not work.
5. Uninstall and reinstall Ox. If nothing else has worked, completely uninstall Ox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ox not working

2. Fix Ox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ox may not be able to connect to the Internet when running in the background.