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Why should I report an Issue with Oxford Advanced Learner’s Dictionary, 9th ed. 2015?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Oxford University Press ELT. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Improve the app and you'll have my 5 stars.I love the dictionary, but it has lately changed the layout of the descriptions of words : the text is much wider than the screen of my phone and it's driving me crazy - I cannot make a screenshot with the entire definition (some parts of words are always cropped), it's inconvenient to read, you have to move the text to the right and left constantly! I have checked all of the settings, googled it, tried shrinking the size of the letters - nothing helps alas.

2. Only concern is that it lacks some usabilty features - not integrated with os context menu to show the quick meaning which is a basic feature in most of the free dictionary app.It seems Oxford has fixed the bug where the pages of the dictionary wouldn't fill the screen completely, forcing you to constantly slide your finger left and right.

3. For idiots who are screaming that this app isn't free - read annotation before install.I like the content of this app and wish to purchase this app, but the text do not fit the display of smartphone when you look up a word you have to keep on scrolling the page right and left at every line, which render it very user unfriendly.

4. An improvement in presentation of usage of words in phrases, expressions and idioms would make it more usefulAlthough some usabilility features can be added, I still think the app is good value for money.

5. In addition, when you're in a page and want to find another term you need to go back to home since the search bar there find words in the opened page.

6. I surgest to increase a function that we can check the word by copy it then popuping the meaning when we meet a stranger word in other APPs.

7. Thanks, that lets me give you five stars.Quite good dictionary.

8. I am wondering that how difficult this feature could be that it is not yet implemented in such a great dictionary app.

9. Thank you Oxford team.The vocabulary, examples, pronunciation are very good and useful (after you buy expensive license).

10. There're sth following: 1.But it's hard for me to find a word via the meaning, because English is not my mother language.

11. In compare with Cambridge dict this one has one cool feature - it has got pronunciation not only the base forms of all verbs but also past, participle and continuous forms.

1. Fix Ox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ox: Restarting the app will resolve most errors.
2. Update the Ox App. Here is how:
   1. On Android goto PlayStore » Search for "Ox" » Open Oxford Advanced Learner’s Dictionary, 9th ed. 2015 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ox » click "UPDATE".
3. Clear Oxford Advanced Learner’s Dictionary, 9th ed. 2015 app cache: Clearing cached data will force your app to retrieve the latest data directly from Ox servers.
   1. On Android, goto Settings » Apps » Select "Oxford Advanced Learner’s Dictionary, 9th ed. 2015" » click Storage » click "Clear Cache".
4. Check Ox app permissions. If any of these permissions required to use your device's features are disenabled, Ox might not work.
5. Uninstall and reinstall Ox. If nothing else has worked, completely uninstall Ox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ox not working

2. Fix Ox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ox may not be able to connect to the Internet when running in the background.