Published by CreativeCoders

Report an issue with Clean Up.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Clean Up?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CreativeCoders to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Clean Up image 1 contact Clean Up image 2

Clean Up Customer Insights

1. Just a big hassle.No I have a remarkable service that I hardly ever ever lose a signal these phones pick up everywhere and I'm extremely satisfied with the service of the manager and of the cooperation of the company when there is a problemThis app is a really sweet one you must spend a bit of time to get to check out ITS AMAZING CLEAN UP JOBS AND A LOT MORE YOU WILL BE SO GLAD NOT MAD thanks so much you phone techs know what our phones need this is a awesom try it out it will ease your stress while the phones clean up POWER DOES A GRREAT JOB THANKS AGAIN SO MUCH KEEP THESE HELPING TOOLS COMMING IDE BE LOST WITH OUT THEM NO LIE TRY IT OUT AND SEE 😉It sucked! Absolutely infuriating! Start a process and app auto interrupts with more ads.

2. Ughh!! Uninstalling now.🤬I think it sucks ! in order to clean your phone you have to download other cleaning apps for completion of service so to meet isn't worth it.

3. Thank you for having this free app available for my phone to be cleared.Too many ads every time I go to clean one part and that comes up then some ads are difficult to get out of the way so I can continue to clean and it takes me long time to do the whole cleaning process and optimizing.

4. And doesn't give up on the job.To much trouble, had an overload of adds and it doesn't clean your phone like it says, you have to download more apps for that.

5. My phone has been slow, it freezes and scrambles while I'm on it, so I know I need to clean all the viruses I have encountered during the process.

6. It does the job and cleans the phone, but it always has a little bit more to clean that is left behind.

7. you end up with 5 different cleaning apps that take up space on your deviceGreat app.

8. As a window popped up while I was online, I decided to download the app to try it.

9. I don't know how long I will have this app on.I probably would have kept this app if it wasn't for the fricken annoying ads that pop up every 30 to 60 seconds and makes you watch them.

10. Other than that it's a good app.

Steps to Troubleshoot & Fix Clean Up Issues

1. Fix Clean Up Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Clean Up: Restarting the app will resolve most errors.
  2. Update the Clean Up App. Here is how:
    1. On Android goto PlayStore » Search for "Clean Up" » Open Clean Up » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Clean Up » click "UPDATE".
  3. Clear Clean Up app cache: Clearing cached data will force your app to retrieve the latest data directly from Clean Up servers.
    1. On Android, goto Settings » Apps » Select "Clean Up" » click Storage » click "Clear Cache".
  4. Check Clean Up app permissions. If any of these permissions required to use your device's features are disenabled, Clean Up might not work.
  5. Uninstall and reinstall Clean Up. If nothing else has worked, completely uninstall Clean Up then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Clean Up not working


2. Fix Clean Up Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Clean Up be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Clean Up not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Clean Up may not be able to connect to the Internet when running in the background.

Reported Issues