Published by One 4 Kids on Sep 4, 2024

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Why should I report an Issue with One4kids TV?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of One 4 Kids to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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One4kids TV Customer Insights

1. Would be great if they had the option to loop videos.Perfect for my kids, balanced between learn and leisure! Jezakumullah kheyr!this is a beautiful app subhanallah! my kids..(and I!) are always learning from the wonderful videos and animations.

2. May Allah swt bless all the efforts of everyone involved in the production of Zaky!I love the app but am so disappointed that I need to cancel right now and it's so hard to cancel my payment and be able to use what I've paid for for the rest of the month, I've just had another payment taken which I wanted to cancel at the last minute so I could still let my children use the app up to then could you please refund this.

3. It's fantastic to have such high quality content and animations for the young Jummah.. keeps them engaged and encourages them to want to explore and learn more through the vast array of videos available.

4. best thing about this app is, songs are without music and without dancing unlike other kids apps which are full of this bad stuff.

5. Good luck.As salamu alaykum, I love watching the videos such as movies, compilation, and much more.

6. there should be at least few videos which open up without purchasing.It is a great app which is a beneficial for kids.

7. The internal storage on my tablet is full and would not move apps to the SD card; stating it's due to the developers of the apps who have not added that option.

8. Kids also can learn so many things about Islam ☪️.

9. I would like to see more videos where zaky breakdowns and explains the meanings of all surahs.

10. Not only has entertainment, but also purposeful education and learning of Islam religion and good manners.

11. May Allah give you a rewards for creating this beautiful app.Can't access after payment.

Steps to Troubleshoot & Fix One4kids TV Issues

1. Fix One4kids TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart One4kids TV: Restarting the app will resolve most errors.
  2. Update the One4kids TV App. Here is how:
    1. On Android goto PlayStore » Search for "One4kids TV" » Open One4kids TV » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for One4kids TV » click "UPDATE".
  3. Clear One4kids TV app cache: Clearing cached data will force your app to retrieve the latest data directly from One4kids TV servers.
    1. On Android, goto Settings » Apps » Select "One4kids TV" » click Storage » click "Clear Cache".
  4. Check One4kids TV app permissions. If any of these permissions required to use your device's features are disenabled, One4kids TV might not work.
  5. Uninstall and reinstall One4kids TV. If nothing else has worked, completely uninstall One4kids TV then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing One4kids TV not working


2. Fix One4kids TV Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make One4kids TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to One4kids TV not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, One4kids TV may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hey! I’m having trouble canceling my subscription. My kid doesn’t use the app, so I would like to cancel it. Could you do it for me? My user email for subscription is xaavaa_@redacted. Thank you for your help

    — by Khava 2 years ago

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