Contact One Islam TV Customer Service

Why should I report an Issue with One Islam TV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of One 4 Kids to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. جزاک اللہ خیرا کثیراAmazing videos! Extraordinary ways to explain this valuable information, Alhamdulillah I was advised to download it.Does this app unavailable in Indonesia? I subscribed but cant play any video.

2. Thank you.Although, the app is pretty nice, and also has easy to use interface, the only problem is that there are only a few videos unlocked, and all the rest are for subscriptions, I know you have to earn a living, but you can remove the subscription, and instead, you can pop up an add before each video, or if you want then you can pop up an add before and after each video.

3. Not sure if this is already in place or in the works, but being able to like something so that similar videos get added to your recommendations would also help navigate the many many many many videos in the platform.The effort is much appreciated.

4. I pray to Allah that other channel will be able to post on the platform like one path network or mercifulservant etc, to truly make it a YouTube alternative.

5. I have no qualms about paying you guys, but why do you want us to pay through play store? I don't trust Google, hence I am not willing to share my credit card info to Google.

6. I love how they have an alternative option if you can't pay the small monthly fee, and that option is there youtube Subhanallah.A lot of quality reminder and sound knowledge.

7. Everything is put out well and the videos are produced amazingly👏🏼 The small fee is understandable as it is not easy to run an app and pay workers who make the videos at the same time.

8. Also Quran with English translation.What an amazing app I'm a recent revert and this app has helped me learn alot about islam and helps build my iman jazzakallah khair.

9. As a ytube replacement, a shorts feature would be nice that could possibly link to the main video.

10. I just realised that most of them do can't believe I missed that this app is literally perfect subhanallahI am very pleased to say this app is the best app for viewing islamic content without haram ads.

11. Please address this issue...The best app for Muslims, it's hard not to be recommended Haram content on YouTube.

1. Fix One Islam TV Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart One Islam TV: Restarting the app will resolve most errors.
2. Update the One Islam TV App. Here is how:
   1. On Android goto PlayStore » Search for "One Islam TV" » Open One Islam TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for One Islam TV » click "UPDATE".
3. Clear One Islam TV app cache: Clearing cached data will force your app to retrieve the latest data directly from One Islam TV servers.
   1. On Android, goto Settings » Apps » Select "One Islam TV" » click Storage » click "Clear Cache".
4. Check One Islam TV app permissions. If any of these permissions required to use your device's features are disenabled, One Islam TV might not work.
5. Uninstall and reinstall One Islam TV. If nothing else has worked, completely uninstall One Islam TV then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing One Islam TV not working

2. Fix One Islam TV Server issues & Internet Connection

1. Check network connection: An unstable Internet will make One Islam TV be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to One Islam TV not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, One Islam TV may not be able to connect to the Internet when running in the background.