Published by Newk's Eatery on Mar 21, 2024

Report an issue with Newk's Eatery.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Newk's Eatery?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Newk's Eatery to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Newk's Eatery image 1 contact Newk's Eatery image 2

Newk's Eatery Customer Insights

1. Extra 5min the app could've saved by letting me know it was ready.It was the first time using the app and I had to ask how you put the rewards on the app and once shown it is pretty easy.Super easy..but if I want to order dine in before I get there...what do I use for red table#The app is user friendly and works well.I read the other Dreadful reviews for this app.

2. You need to get a real programmer to fix thisI downloaded the latest app and it's not intuitive to use at first, you have to click through 4-5 menus each time just to add one item.

3. It would be nice if I could delete my old cards.Super easy to use; ordered my food within a few minutes.

4. besides those things the app does work well, and has images with detail about the dish you're choosing.App needs something to tell you when your food is ready.

5. also, quit with the "fine line" when trying to apply any promotion coupon for a drink or meal, makes getting rewards pointless.

6. I had to put a different credit card on here just to order food.

7. Very well put together!when a order is messed up (and it does happen) there is no way to let a manager know about it for a refund or some form of credit for it.

8. Ordering is super easy as well as finding/redeeming and scanning in rewards.

9. Every time I try to use my debit card it says it's expired.

10. Had no idea when my food would be ready, or if they even had the order.

11. I try to register my email with new password and it says invalid credentials.

Steps to Troubleshoot & Fix Newk's Eatery Issues

1. Fix Newk's Eatery Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Newk's Eatery: Restarting the app will resolve most errors.
  2. Update the Newk's Eatery App. Here is how:
    1. On Android goto PlayStore » Search for "Newk's Eatery" » Open Newk's Eatery » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Newk's Eatery » click "UPDATE".
  3. Clear Newk's Eatery app cache: Clearing cached data will force your app to retrieve the latest data directly from Newk's Eatery servers.
    1. On Android, goto Settings » Apps » Select "Newk's Eatery" » click Storage » click "Clear Cache".
  4. Check Newk's Eatery app permissions. If any of these permissions required to use your device's features are disenabled, Newk's Eatery might not work.
  5. Uninstall and reinstall Newk's Eatery. If nothing else has worked, completely uninstall Newk's Eatery then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Newk's Eatery not working


2. Fix Newk's Eatery Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Newk's Eatery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Newk's Eatery not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Newk's Eatery may not be able to connect to the Internet when running in the background.

Reported Issues