Published by Telephone Science Corp on Jun 18, 2024

Report an issue with Nomorobo Basic Robocall Block.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Nomorobo Basic Robocall Block?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Telephone Science Corp to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Nomorobo Basic Robocall Block image 1 contact Nomorobo Basic Robocall Block image 2

Nomorobo Basic Robocall Block Customer Insights

1. 2) Having the app installed eliminates the option to block numbers and report spam manually by long pressing the phone number in the Recents menu and selecting from the pop-up menu.

2. There appears to be no attempt at detection, just the same "report the caller as spam" after it has already gone through to your phone that is built into Android natively.Program began crashing within a week, whenever "review log" selected.

3. I had technical issues where using this app as the primary phone app (which is required for the app to work fully) caused my not not be notified and miss calls from my contacts.

4. I had a couple of instances of voicemails received from people when my phone never rang, leading me to suspect that Nomorobo sent some good numbers to voicemail.

5. For the first few months or so it worked well, but I've noticed in recent months that it was missing a large number of junk calls.

6. Since it only blocks robocalls supposedly, it doesn't block other numbers that it can't identify correctly but are nevertheless spam.

7. On one phone the app works well and I am able to report numbers.

8. It's nice to be able to turn my ringtone back on! I like how the app doesn't completely take over my phone log like other apps, too.

9. Yet the calls still went immediately to voicemail with no notification to me, other than them texting me and telling me they called.Nothing has been actually blocked.

10. On the second phone, every single time I try to report a number, the app fails.

11. It's funny how the free version works and the pay version doesn't.The others were correct Support was there but far and few between and not helpful with a person who does not understand all the places to go and select from for products resolution.

Steps to Troubleshoot & Fix Nomorobo Basic Robocall Block Issues

1. Fix Nomorobo Basic Robocall Block Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Nomorobo Basic Robocall Block: Restarting the app will resolve most errors.
  2. Update the Nomorobo Basic Robocall Block App. Here is how:
    1. On Android goto PlayStore » Search for "Nomorobo Basic Robocall Block" » Open Nomorobo Basic Robocall Block » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Nomorobo Basic Robocall Block » click "UPDATE".
  3. Clear Nomorobo Basic Robocall Block app cache: Clearing cached data will force your app to retrieve the latest data directly from Nomorobo Basic Robocall Block servers.
    1. On Android, goto Settings » Apps » Select "Nomorobo Basic Robocall Block" » click Storage » click "Clear Cache".
  4. Check Nomorobo Basic Robocall Block app permissions. If any of these permissions required to use your device's features are disenabled, Nomorobo Basic Robocall Block might not work.
  5. Uninstall and reinstall Nomorobo Basic Robocall Block. If nothing else has worked, completely uninstall Nomorobo Basic Robocall Block then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Nomorobo Basic Robocall Block not working


2. Fix Nomorobo Basic Robocall Block Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Nomorobo Basic Robocall Block be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Nomorobo Basic Robocall Block not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Nomorobo Basic Robocall Block may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I'm on a strict budget and currently receiving Social Security.

    — by Radi Simpson 1 year ago

  • I am having problems using your App. People are calling me and saying they can not get through to me because of the app. I want to stop using the app and completely remove it from my phone so that it no longer works through my phone. I am making his under the law GDPR there is a non compliance fine of 4% of annual turnover.

    — by Mari M Hall-West 2 years ago

  • Please cancel my NOMOROBO Subscription.

    — by Don Nichols 2 years ago

  • Please CANCEL my TRIAL subscription to Nomorobo which began on 07/08/2022 on my android phone. Your service was NOT blocking the calls that needed blocking. PLEASE do NOT charge my credit card for this! I only had it for about an hour.Please EMAIL OR TEXT me as soon as this subscribtion has been CANCELED! Joy Nielson

    — by Joy Nielson 2 years ago

  • O all calls to my land line the phone only rings once and then hangs up. I'm not sure but I think it might be a nomorobo problem.

    — by PATRICIA S MORATTI 2 years ago

  • I purchased NOMOROBO for an old number I am no longer using. Please delete my nomorobo account.
    My old number was 540.450.6966. The penalty for non-compliance of my request to deactivate will be a $7,500 fine under CCPA

    — by Steven Killings 2 years ago

  • Please delete account. Your apt is blocking my contacts as well as random call. I Uninstalled the apt but it continues to stop contacts phone calls. Please contact me asap

    — by Renee Yates 3 years ago

  • My name is Janet Susan. Here is my complaint about a problem I encountered with your app Nomorobo Robocall Blocking.
    Please delete my account immediately. I have cancelled my account. Failure to do so will result in me seeking legal counsel and you being fined. Also, please erase all information you have on me. Please inform me via email when this has been completed. I expect it to be done promptly. This service is blocking phone calls that are in my contacts and I am getting 10X the amount of robocalls I was getting before enrolling in your service. Discontinue immediately. REFUND MY MONEY!.
    Best Regards.

    — by Janet Susan 3 years ago

  • Please delete my account immediately. I have cancelled my account. Failure to do so will result in me seeking legal counsel and you being fined. Also, please erase all information you have on me. Please inform me via email when this has been completed. I expect it to be done promptly. This service is blocking phone calls that are in my contacts and I am getting 10X the amount of robocalls I was getting before enrolling in your service. Discontinue immediately. REFUND MY MONEY!

    — by Janet Susan 3 years ago