Contact SingPlay Customer Service

Why should I report an Issue with SingPlay: Karaoke your MP3?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of KineMaster Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Just save yourself some time and dont download.Is there any way for y'all to make it to where the karaoke thing actually gives you just the instrumental? Because the quality is so bad, and I mean BAD, that when I do it, the instrumental sounds distorted, the vocals still appear, and overall, it just sounds bad.

2. But I was really disappointed because when I tried to record after changing the pitch, it recorded very well but when I listened to it later, the pitch went back to the original hence, contrasting between the music and my voice.

3. the settings didnt help and the delay feature is way off now tooterrible app absolutely horrid constantly get the message "cannot be shared" either with audio or with video after a recording.

4. It does it every time i open the lyrics after i press record, the screen will go blank and it may or may not take be back to the my songs list.

5. I only have two problems with it - For some reason, the vocals from the chorus are clearly audible, and I'm also unable to download the instrumental to the track.Used to be good.

6. Frequently sync between music and recorded voice gets lost as playback progresses and sliding the corresponding slider to the far left is not enough to fix it.

7. Also, I cannot understand why it needs access to my telephone....It's a very handy app and the good thing is that it can be used offline.

8. quieting of the audio is another cold case that cant be solved thought it was on my end but it is generated by the app itself at random sections in the recording.

9. love the new SFX but wont let me record a song with pitch change.

10. The revamp version is however hugely disappointing.This app has a great feature list but it still needs improvement.

11. The app also force-selects the internal phone mic for recording, so you can't use a better quality external microphone.

1. Fix SingPlay Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SingPlay: Restarting the app will resolve most errors.
2. Update the SingPlay App. Here is how:
   1. On Android goto PlayStore » Search for "SingPlay" » Open SingPlay: Karaoke your MP3 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SingPlay » click "UPDATE".
3. Clear SingPlay: Karaoke your MP3 app cache: Clearing cached data will force your app to retrieve the latest data directly from SingPlay servers.
   1. On Android, goto Settings » Apps » Select "SingPlay: Karaoke your MP3" » click Storage » click "Clear Cache".
4. Check SingPlay app permissions. If any of these permissions required to use your device's features are disenabled, SingPlay might not work.
5. Uninstall and reinstall SingPlay. If nothing else has worked, completely uninstall SingPlay then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SingPlay not working

2. Fix SingPlay Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SingPlay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SingPlay not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SingPlay may not be able to connect to the Internet when running in the background.