Contact NotateMe Now Customer Service

Why should I report an Issue with NotateMe Now?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Neuratron Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Free single-staff version of NotateMe - the ground-breaking music composition and music notation software from Neuratron, with handwriting recognition plus PhotoScore Now printed sheet music capture (using your device's camera! ). - Featuring powerful handwritten music recognition - quickly and accurately enter music notation with your finger or stylus, on a tablet or smartphone. - Write music on the train, in a plane, by a lake, or just sitting comfortably on your sofa! - Simple, intuitive interface with little to distract you from your creativity - similar to writing with pen and paper, but with instant playback, editing and a printable score at the end! - Includes PhotoScore Now - A free 1-staff version of the PhotoScore Add-In (In-App Purchase) for full NotateMe.

2. Open in Sibelius, Finale and other desktop software. - NotateMe Now recognizes a wide range of music notation symbols, including notes (with solid, open, and slanted noteheads), flags, beams, leger lines, multiple voices per staff, chords, rests, accidentals (natural, sharp, double sharp & flat), articulation marks, augmentation dots, ties, slurs, hairpins, clef changes, key signatures.

3. Recognizes 5-line staves and most markings including chords, flags, beams, rests, accidentals, articulation marks, clefs, key signatures, time signatures, tuplets, slurs, ties, hairpins and text including lyrics, dynamics and instrument names. - Email MusicXML and MIDI files of your scores to friends or other musicians.

4. Barlines, clefs, time signatures and triplets are added automatically. - It works while you write - the printed score updates automatically without you needing to stop and wait. - If NotateMe Now doesn’t recognize your style immediately, keep at it, as it will adjust.

5. Take photos of printed sheet music with your device's camera, so you can play back and edit them with NotateMe Now!

6. If you experience problems, tap 'Help Improve NotateMe' from the Export menu and we will analyze your handwriting to help us improve NotateMe further.

7. PhotoScore Now: 4MP rear facing camera with auto-focus.

8. Note: It may take a short while for you to become accustomed to aligning parts of musical symbols when writing using a finger, particularly on a smaller screen.

9. PhotoScore Now: 8MP rear facing camera with auto-focus.

10. Leave clear space between symbols and make markings clearer with further strokes if any transcription errors occur.

11. Compatible devices include Samsung Galaxy Note, Note II, Note 3, Note 8, Note 10. 1, Tab 2 10. 1, Tab 3 10.

1. Handy to create midi files for importing into DAW.I would love to know when I'm going to get my money back? I don't think this is a friendly app the app's menu is just not enough they should try to make something similar to Sibelius I couldn't write two measure and I have a lot of experience with notations program Please answer me back and give my money thanksapp worked great at the beginning of the school year, I would have to redo some notes, but nothing major.

2. 2 stars for the concept, but really a 1.This seems to work well for transcribing music, but what's the point in upgrading if the one function it's good for - importing an image of the sheet music you need to transcribe - isn't automatically included in the upgrade and you have to pay an extra $30, almost doubling the price, to add on that feature? That's BS.I really love this app.

3. And when taking photo, it hardly detects any of the notes anyway.When writing a note and making it very obvious what note it was over and over again (with a stylist and fingers) it would register the note as a different one.

4. So although it recognizes music, you can't use it to jot down some simple chord/melody ideas because it won't let you draw a few text characters on the screen? Can you spell "tease"?It is too bad that this app is pretty much abandoned now.

5. As it stands I can't justify buying it, especially with how hit and miss accidentals recognition is.Is useful to write music on the go.

6. Most of the time notes and markings are recognised, you just have to practice to understand what works, and for the app to get used to your handwriting.

7. Why did I pay for this?I tried this last year but couldn't make it work.

8. So I can't save my work.Useless. Only supports one staff, no multiples.

9. Now it will not let me send my work to my email or my Google drive.

10. I would have happily paid for the full version if the handwriting recognition was better, and if I felt that the app was still in development.

11. Just the perfect thing I wanted but it is actually designed to not work with anything ide like it to do.

1. Fix NotateMe Now Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NotateMe Now: Restarting the app will resolve most errors.
2. Update the NotateMe Now App. Here is how:
   1. On Android goto PlayStore » Search for "NotateMe Now" » Open NotateMe Now » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NotateMe Now » click "UPDATE".
3. Clear NotateMe Now app cache: Clearing cached data will force your app to retrieve the latest data directly from NotateMe Now servers.
   1. On Android, goto Settings » Apps » Select "NotateMe Now" » click Storage » click "Clear Cache".
4. Check NotateMe Now app permissions. If any of these permissions required to use your device's features are disenabled, NotateMe Now might not work.
5. Uninstall and reinstall NotateMe Now. If nothing else has worked, completely uninstall NotateMe Now then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NotateMe Now not working

2. Fix NotateMe Now Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NotateMe Now be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NotateMe Now not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NotateMe Now may not be able to connect to the Internet when running in the background.