Published by CRISP & GREEN on Jul 24, 2024

Report an issue with CRISP & GREEN.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with CRISP & GREEN?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CRISP & GREEN to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About CRISP & GREEN

1. Download our loyalty app to track all of your CRISP & GREEN purchases.

2. Live Crisp. Eat Green. Get Rewarded.

3. Every time you reach $100, you'll be rewarded with a $10 credit. It's that simple!

4. Who knew the perks of eating healthy could be so good!

CRISP & GREEN Customer Insights

1. Though we like their food I’m done trying, not going to order from Crisp and Green again.Everytime I place an order on the app for pickup the minimum amount of time it takes to be ready is automatically 20 minutes, and everytime I get there 10min early there's no other customers in line at the salad bar and I have to ask them to start making my order.

2. Not too early, or late!Every time I attempt to checkout, it says "an unexpected error occurred while submitting order"Excellent healthy food, fast delivery reasonable priceSuper slow.

3. Won't be eating here again until app is fixed.I is the app to place delivery orders and track my points at the POS when I order in store.

4. Therefore I can't collect any credit for any of my purchases, really sucks.Easy! I use it all the time and my food is always ready right on time.

5. When ready to check out, if new user you have to sign up with a PW and by the time you get through adding all the personal info your pick up time is no longer available.

6. But the food is fantastic.I have tried twice to place an order via this app.

7. When I order delivery I'm never quite sure I'm going to receive my order.

8. It's almost impossible to order multiple things and reach the checkout successfully.

9. You can't even see the menu until you have selected a store and pick up time.

10. Which takes a long time to load.

11. Doesn't submit mobile orders to store.

Steps to Troubleshoot & Fix CRISP & GREEN Issues

1. Fix CRISP & GREEN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CRISP & GREEN: Restarting the app will resolve most errors.
  2. Update the CRISP & GREEN App. Here is how:
    1. On Android goto PlayStore » Search for "CRISP & GREEN" » Open CRISP & GREEN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CRISP & GREEN » click "UPDATE".
  3. Clear CRISP & GREEN app cache: Clearing cached data will force your app to retrieve the latest data directly from CRISP & GREEN servers.
    1. On Android, goto Settings » Apps » Select "CRISP & GREEN" » click Storage » click "Clear Cache".
  4. Check CRISP & GREEN app permissions. If any of these permissions required to use your device's features are disenabled, CRISP & GREEN might not work.
  5. Uninstall and reinstall CRISP & GREEN. If nothing else has worked, completely uninstall CRISP & GREEN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CRISP & GREEN not working


2. Fix CRISP & GREEN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CRISP & GREEN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CRISP & GREEN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CRISP & GREEN may not be able to connect to the Internet when running in the background.

Reported Issues