Contact Podcast & Radio Customer Service

Why should I report an Issue with Podcast & Radio - Castmix?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nicola Caferra to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Oh also it would be good if the song names could be displayed but I guess that may be on the stations part and not the app.Awesome app if you want to combine radio and podcasts into one app for a smooth experience.

2. And I love how we can play CastMix in the background (most of the time) without the audio being killed, as always occurs with YouTube! (unless you pay them $12.99 per month!) Profound thanks to the developer for allowing the "background" aspect, and for a wonderful podcast/radio app! --Chris in Oklahoma City, USAI'll send the issues I'm talking about via email.

3. Was perfect if had pause and rewind option (or at least record feature) for radio.Great app but where are the rest of the episodes of the NPR shows?? I can only search and find the audiobooks I know, I can't see a list of them.

4. Totally free, you just pay if you want to remove ads! Seems fair to me...I use it to listen to radio channels.

5. An onscreen volume would be nice, as well as track information for the radio stations.

6. I still want to be able to order how I hear my podcasts.It's been good so far.

7. The radio station menu is a very nice plus which I have not seen in any other podcast app.

8. Downvoting until issues with casting are fixed.Loving it hope more channels are added.

9. Some radio stations are missing though.

10. There are no radio stations.

11. Even sometimes while downloading, despite giving permissions in the app's phone settingsFinds podcasts ok and plays fine through headphones.

1. Fix Podcast & Radio Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Podcast & Radio: Restarting the app will resolve most errors.
2. Update the Podcast & Radio App. Here is how:
   1. On Android goto PlayStore » Search for "Podcast & Radio" » Open Podcast & Radio - Castmix » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Podcast & Radio » click "UPDATE".
3. Clear Podcast & Radio - Castmix app cache: Clearing cached data will force your app to retrieve the latest data directly from Podcast & Radio servers.
   1. On Android, goto Settings » Apps » Select "Podcast & Radio - Castmix" » click Storage » click "Clear Cache".
4. Check Podcast & Radio app permissions. If any of these permissions required to use your device's features are disenabled, Podcast & Radio might not work.
5. Uninstall and reinstall Podcast & Radio. If nothing else has worked, completely uninstall Podcast & Radio then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Podcast & Radio not working

2. Fix Podcast & Radio Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Podcast & Radio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Podcast & Radio not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Podcast & Radio may not be able to connect to the Internet when running in the background.