Published by NBCUniversal Media, LLC on May 23, 2024

Report an issue with NBC4 Washington.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with NBC4 Washington: News, Weather?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NBCUniversal Media, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact NBC4 Washington: News, Weather image 1 contact NBC4 Washington: News, Weather image 2

About NBC4 Washington: News, Weather

1. We cover news and weather from the D. C. area, including local stories out of Northern Virginia and Maryland. + Live Storm Team4 radar tracks storms in your D. C. + 10-day forecasts from Storm Team4 that alert you to severe D. C. + Complete school weather closings for schools across D. C. + Exclusive News4 I-Team stories from local Washington, D.

2. The NBC4 Washington news and weather app connects you with D. C. -area local stories, accurate weather forecasts, live newscasts and breaking news.

3. The NBC4 Washington news and weather app features Nielsen’s proprietary measurement software which will allow you to contribute to market research, like Nielsen’s TV Ratings.

4. Please see for more information.

NBC4 Washington Customer Insights

1. The increase font size does nothing and for live tv - half the time the video does not play and the other half, the chromecast option is often greyed out.Apps are worthless if they require you to always be on the latest in order to function.

2. I'll read an article and then the subject or important bits of the story are effectively blank! Please at least allow customization of the color pallet.UPDATE: Tought they had improved until I heard thunder and raining outside, and their radar was clear with only a little bit of green showing but no indication of a thunderstorm.

3. Thank you.Just downloaded the latest version and it keeps crashing while trying to look at weather forecast.

4. Especially when going to remote locals to photograph nature & battlefields.I used to like this app, but for the past day or so, I keep getting an error message on my phone that the app keeps stopping.

5. This is why people keep Directv or cable, turn it on and it works.The live feed fails to play in the newly designed app.

6. Unfortunately, with this latest redesign it is awful! The radar only works about half the time, and the current day's forecast is so confusing.

7. Update:2021- 1 year later still does not connect to watch live tv even with the latest app update.

8. Can't tell when storm to hit your area.I like this app 👍 It's easy to use, and keeps me informed about all sorts of things going on in my area.

9. there is usually a written article on the news reports, but the weather is only a video, so I go elsewhere for weather.

10. Did you guys just do an update or something? I've uninstalled the app because that's the only way to get rid of the error message.UPDATE.. absolutely no single change.

11. Somebody (probably someone who thought that since dark mode is now a thing) selected dark blue on black as the highlight color.

Steps to Troubleshoot & Fix NBC4 Washington Issues

1. Fix NBC4 Washington Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NBC4 Washington: Restarting the app will resolve most errors.
  2. Update the NBC4 Washington App. Here is how:
    1. On Android goto PlayStore » Search for "NBC4 Washington" » Open NBC4 Washington: News, Weather » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NBC4 Washington » click "UPDATE".
  3. Clear NBC4 Washington: News, Weather app cache: Clearing cached data will force your app to retrieve the latest data directly from NBC4 Washington servers.
    1. On Android, goto Settings » Apps » Select "NBC4 Washington: News, Weather" » click Storage » click "Clear Cache".
  4. Check NBC4 Washington app permissions. If any of these permissions required to use your device's features are disenabled, NBC4 Washington might not work.
  5. Uninstall and reinstall NBC4 Washington. If nothing else has worked, completely uninstall NBC4 Washington then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NBC4 Washington not working


2. Fix NBC4 Washington Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NBC4 Washington be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NBC4 Washington not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NBC4 Washington may not be able to connect to the Internet when running in the background.

Reported Issues