Contact NBC South Florida Customer Service

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1. Want to quickly open & see weather Radar map when look outside and see dark clouds moving quickly! Given time since previous update expected better.

2. Kinda important in Hurricane alley! Always opens on News tab, not Weather like previous version.

3. It is annoying to the point where I am considering deleting the app.1-22-22 Update: wow thank you so much for putting the option to switch between future radar and past loop or have both.

4. (try it and see)love the accuracy of the weather and the lasted news.

5. I like this app, except for the fact that whenever I share a news story from the app to a friend, that person can't access the article unless they also download the app.

6. Now I get an insane amount of Olympic notifications each day and barely any real news notifications even though Olympic notifications are specifically turned off.

7. Would not pull off my TV.New version 7/15 Weather part terrible.

8. Edit 7/19: constantly crashing, radar map extremely slow response to zoom.

9. Anyway possible to add a Base Velocity or a storm relative mean radial velocity?Now, with this new updated and improved NBC 6 app.

10. I also would love to include an option that would satisfy radar nerds.

11. Was trying to watch a news episode and had to use my phone.

1. Fix NBC South Florida Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart NBC South Florida: Restarting the app will resolve most errors.
2. Update the NBC South Florida App. Here is how:
   1. On Android goto PlayStore » Search for "NBC South Florida" » Open NBC South Florida: Miami News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NBC South Florida » click "UPDATE".
3. Clear NBC South Florida: Miami News app cache: Clearing cached data will force your app to retrieve the latest data directly from NBC South Florida servers.
   1. On Android, goto Settings » Apps » Select "NBC South Florida: Miami News" » click Storage » click "Clear Cache".
4. Check NBC South Florida app permissions. If any of these permissions required to use your device's features are disenabled, NBC South Florida might not work.
5. Uninstall and reinstall NBC South Florida. If nothing else has worked, completely uninstall NBC South Florida then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing NBC South Florida not working

2. Fix NBC South Florida Server issues & Internet Connection

1. Check network connection: An unstable Internet will make NBC South Florida be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to NBC South Florida not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, NBC South Florida may not be able to connect to the Internet when running in the background.