Published by People Interactive on Sep 3, 2024

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Why should I report an Issue with Muslim Dating by Shaadi.com?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of People Interactive to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Muslim Dating by Shaadi.com

1. A trusted app in the Muslim dating & matrimony industry, we’ve emerged as the most reliable and secure service for finding partner for long term relationship or marriage. Why Choose MuslimShaadi. com for your Dating & Muslim Marriage Search?

2. You can also search for Muslim marriage & dating profiles by communities like Sunni, Sunni Hanafi, Shafi and others.

3. Through our Muslim dating app we hope to achieve our vision of enabling people to write their “happily ever after” stories.

4. We make use of top-of-the-line AI to help you Muslim Singles, who are interested in dating and Matchmaking services. - Chat on the go with Shaadi Messenger - anytime, anywhere!

5. We understand nikah is the most critical milestone of your life and thus we make it simple and easy for you to search for the Muslim matrimony profile of eligible brides/grooms around you.

6. It’s a first-of-a-kind virtual dating event especially designed for Muslims who want to meet people interested in serious relationships.

7. With thousands of success stories, MuslimShaadi. com is connecting more people for Nikah than any other Muslim matrimony app!

8. We are also the largest Muslim matchmaking service for NRI communities spread over UK, USA, Canada, Australia, New Zealand, UAE, Saudi Arabia, Malaysia, Singapore etc.

9. Find someone from your city for long-term dating or marriage in New York, San Francisco, Chicago, Los Angeles, Boston, Seattle, Philadelphia, Miami etc.

10. With our latest innovations ShaadiLive, you can meet up to 10 suitable matches as per your preference in an hour.

11. Now, it’s time for you to download our Muslim dating app, create your profile and get a step closer to your perfect life partner!

Muslim Dating Customer Insights

1. Most people that are on this app haven't paid for a subscription and so you won't be able to talk to them even if you have paid.It's only good for premium members otherwise it's not too much good for non premium members.WARNING ⚠️ I didn't see any option to delete your account! I probably have to "chat"/"email" then requesting a delete! That only happens with apps who want to keep fake number of "active" members, besides how much trouble they may give until they delete your account.

2. They don't tell the things which are hidden at the time of payment and when your plan will be about to expire money will be auto debited from your account without your permission as they have made such setting in their payment mode that once you pay them there starts an automated debit system and money will automatically debited.

3. The filter doesn't show me result as per my request anytime.After installing free app to contact matching profile it was asking for premium membership to connect.

4. Trying to log in it says account is deactivated invalid mail id or mobile number.

5. I just installed to see if it is trusting but as soon as I see that all I want now is then to wipe my entire data! SHAME on this app developer for not having a basic visible delete option.

6. There is also needs to be filter for modern generation which is not interested in burkha and hijab and the app needs to strictly match to those likely profiles.

7. Really fed-up it's look like fraud.Worst experience, they are not filter as your preferences.

8. And there is not dislike or block button.Fraud people....Don't ever trust these people...they will cheat you as they did with me.

9. One of the main issue, if am the paid subscriber and i messaged to some profile.

10. The app should not show profiles which were not active in the last 2-3 days.

11. I paid gold plus membership too after 2 days app logged out.

Steps to Troubleshoot & Fix Muslim Dating Issues

1. Fix Muslim Dating Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Muslim Dating: Restarting the app will resolve most errors.
  2. Update the Muslim Dating App. Here is how:
    1. On Android goto PlayStore » Search for "Muslim Dating" » Open Muslim Dating by Shaadi.com » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Muslim Dating » click "UPDATE".
  3. Clear Muslim Dating by Shaadi.com app cache: Clearing cached data will force your app to retrieve the latest data directly from Muslim Dating servers.
    1. On Android, goto Settings » Apps » Select "Muslim Dating by Shaadi.com" » click Storage » click "Clear Cache".
  4. Check Muslim Dating app permissions. If any of these permissions required to use your device's features are disenabled, Muslim Dating might not work.
  5. Uninstall and reinstall Muslim Dating. If nothing else has worked, completely uninstall Muslim Dating then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Muslim Dating not working


2. Fix Muslim Dating Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Muslim Dating be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Muslim Dating not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Muslim Dating may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My account delete please please delete my account

    — by Misna.M.k 3 years ago