Contact Salams Customer Service

Why should I report an Issue with Salams - Where Muslims Meet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Minder Apps, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. They also only allow about ten to fifteen swipe rights per 12 hours and they also want us to pay to be able to swipe more often per day.I don't understand why people you've swiped left on is still in the explore page? It makes it difficult to look through profiles, and I end up clicking on the same profile that I've already swiped on multiple times.

2. The support desk was helpful at first but even they ran out of excuses.I downloaded the app again this week and it's still the same glitchy mess.This app is a scam and full of fake profiles.

3. I contacted customer service almost a week ago, and attached numerous screenshots of the fake profiles, and they did not respond (not surprised).

4. I wish if there were some more features like "save profile for later" , " don't make a decision when swiping and skip to the next person" , and "search by name" for liked profiles and those who liked you.

5. They also create fake "matches" and when the match is contacted, after a few sentences are exchanged, they stop responding and then the app wants us to pay to see others who matched with us.

6. They want us to upload real photos of ourselves, but most of their female profiles are fake.

7. Seems geared to getting money and failing to deliver matches.Been using the app for a while now and can see they are trying, but updates are rare and there are several features missing or don't function well.

8. Please sort.This app has A TON of fake profiles (of women in my experience).

9. Not that Muzz is amazing, but at least it isn't the scam that Salam isI paid for a gold subscription on this app for a couple months last year.

10. But all of the fake profiles are honey traps.

11. It is full of fake profiles.

1. Fix Salams Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Salams: Restarting the app will resolve most errors.
2. Update the Salams App. Here is how:
   1. On Android goto PlayStore » Search for "Salams" » Open Salams - Where Muslims Meet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Salams » click "UPDATE".
3. Clear Salams - Where Muslims Meet app cache: Clearing cached data will force your app to retrieve the latest data directly from Salams servers.
   1. On Android, goto Settings » Apps » Select "Salams - Where Muslims Meet" » click Storage » click "Clear Cache".
4. Check Salams app permissions. If any of these permissions required to use your device's features are disenabled, Salams might not work.
5. Uninstall and reinstall Salams. If nothing else has worked, completely uninstall Salams then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Salams not working

2. Fix Salams Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Salams be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Salams not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Salams may not be able to connect to the Internet when running in the background.