Published by AgoraPulse on Apr 22, 2024

Report an issue with Agorapulse Companion App.
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Why should I report an Issue with Agorapulse Companion App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AgoraPulse to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Agorapulse Companion App image 1 contact Agorapulse Companion App image 2

About Agorapulse Companion App

1. Keep track of what is going on on your social profiles: create and schedule posts, engage with your audience, & measure and analyze your social media performance from anywhere.

2. Benefit from most of your favorite Agorapulse features while on the go.

3. Agorapulse is a social media management tool that enables teams to quickly and easily manage their social media.

Agorapulse Companion App Customer Insights

1. That's gonna save a lot of time.... Also it should show which team member is online.. Previously when using split screen the app was getting restarted but it has now been resolved, so I thank you the team very much... Another thing, the app doesn't show images at the time they are posted, it shows them a few hours later,,, It applies to both the Desktop version and the mobile version.Best software ever for timesaving.

2. I have been in contact with support and still haven't been able to use the app.I really like this but I trying to figure out if there is a way to post from my Facebook page to my Facebook group both with the scheduled automations and just in general.

3. Been using it for months, yet try to log in and get "looks like you need to log into the web version and add accounts".

4. It will post to my business Facebook page(which I want) and my 2 facebook groups (which I also want) just not under my business page, instead it poats under my personal profile.

5. I think you guys really need to change the swipe on mobile apps, it doesn't make sense!Best app till date.

6. The mobile version is a different experience than desktop.

7. It keeps saying failed token no matter what.Web version, great.

8. Is there a way around this or am I just stuck?Worst experience ever to scheduling a new post at mobile apps.

9. Edit: I have the latest version and it still wont load/open past the initial opening screen.

10. Lowered score even more because first I was forced to use the app because I got a "failed to post" message sent to my email.

11. So far it keeps saying failed in my email but it does post.

Steps to Troubleshoot & Fix Agorapulse Companion App Issues

1. Fix Agorapulse Companion App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Agorapulse Companion App: Restarting the app will resolve most errors.
  2. Update the Agorapulse Companion App App. Here is how:
    1. On Android goto PlayStore » Search for "Agorapulse Companion App" » Open Agorapulse Companion App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Agorapulse Companion App » click "UPDATE".
  3. Clear Agorapulse Companion App app cache: Clearing cached data will force your app to retrieve the latest data directly from Agorapulse Companion App servers.
    1. On Android, goto Settings » Apps » Select "Agorapulse Companion App" » click Storage » click "Clear Cache".
  4. Check Agorapulse Companion App app permissions. If any of these permissions required to use your device's features are disenabled, Agorapulse Companion App might not work.
  5. Uninstall and reinstall Agorapulse Companion App. If nothing else has worked, completely uninstall Agorapulse Companion App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Agorapulse Companion App not working


2. Fix Agorapulse Companion App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Agorapulse Companion App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Agorapulse Companion App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Agorapulse Companion App may not be able to connect to the Internet when running in the background.

Reported Issues