Contact WeGO Partner Customer Service

Why should I report an Issue with WeGO Partner - For Driver App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of WeGO Taxi App to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Currently, WeGO helps build capacity and professionalism to our driver partners through our consecutive training program, improve their livelihood by providing the lowest service charge rate (50% lower in comparison to our competitors), and contribute to the government by promoting road safety and congestion in Cambodia.

2. WeGO cooperated with Forte Insurance to provide passengers a protection package up to 7500 USD in case of unfortunate fortune happens.

3. The protection package covers from the minute you book your ride with WeGO taxi App to your drop off location (1 driver, and 2 passengers are covered).

4. WeGO is one of the leading ride-hailing services in Cambodia serving in Phnom Penh and Siem Reap.

5. Our vision is to be a local ride-hailing leader that provides convenient, safe, and trust service to our passengers.

6. More, our call center team works 24/7 to answer your inquiries and seek support in case of emergency happens.

7. WeGO is more than just a commuting service.

8. Our team are always there to ensure passenger’s satisfaction once they choose us.

1. Best service good driver and very easy to useto rare to have a booking Should be more passenger promotional skillI really strong recommend you to use this app, best ride-hailing app in Cambodia.

1. Fix WeGO Partner Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WeGO Partner: Restarting the app will resolve most errors.
2. Update the WeGO Partner App. Here is how:
   1. On Android goto PlayStore » Search for "WeGO Partner" » Open WeGO Partner - For Driver App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WeGO Partner » click "UPDATE".
3. Clear WeGO Partner - For Driver App app cache: Clearing cached data will force your app to retrieve the latest data directly from WeGO Partner servers.
   1. On Android, goto Settings » Apps » Select "WeGO Partner - For Driver App" » click Storage » click "Clear Cache".
4. Check WeGO Partner app permissions. If any of these permissions required to use your device's features are disenabled, WeGO Partner might not work.
5. Uninstall and reinstall WeGO Partner. If nothing else has worked, completely uninstall WeGO Partner then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WeGO Partner not working

2. Fix WeGO Partner Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WeGO Partner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WeGO Partner not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WeGO Partner may not be able to connect to the Internet when running in the background.