Published by MSB Creations

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Why should I report an Issue with Rotate Video - Video Rotator?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MSB Creations to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Rotate Video Customer Insights

1. I'll give it 5 stars when the "play" issue is fixed.Worst app, don't work properly when you add video for rotation, instead of rotating the video a message appears in the end that is " Failed" means you cannot get efficient results.Takes too much time in loading.

2. Deleting itI love this app! It does exactly what it's supposed to, leaves no watermark and doesn't change the quality of the video.

3. For some reason the video you want to rotate doesn't play so you basically have to guess the orientation now.

4. Thank you so much!Best app for rotating video.

5. This is the best video rotating app or WAS.

6. Still a good app because you don't lose video quality.

7. All the done process goes in vain.Essential and simple app for rotating videos.

8. Works like a breeze.It says save failed on all my videos.

9. Didn't have this issue before.

10. Gets back without permission.

11. No matter what the format.

Steps to Troubleshoot & Fix Rotate Video Issues

1. Fix Rotate Video Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rotate Video: Restarting the app will resolve most errors.
  2. Update the Rotate Video App. Here is how:
    1. On Android goto PlayStore » Search for "Rotate Video" » Open Rotate Video - Video Rotator » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rotate Video » click "UPDATE".
  3. Clear Rotate Video - Video Rotator app cache: Clearing cached data will force your app to retrieve the latest data directly from Rotate Video servers.
    1. On Android, goto Settings » Apps » Select "Rotate Video - Video Rotator" » click Storage » click "Clear Cache".
  4. Check Rotate Video app permissions. If any of these permissions required to use your device's features are disenabled, Rotate Video might not work.
  5. Uninstall and reinstall Rotate Video. If nothing else has worked, completely uninstall Rotate Video then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rotate Video not working


2. Fix Rotate Video Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rotate Video be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rotate Video not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rotate Video may not be able to connect to the Internet when running in the background.

Reported Issues

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