Contact Jeff Customer Service

Why should I report an Issue with Jeff - The super services app?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Jeffapp to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Thanks to our salons, we’ll always be close by to offer haircuts for women, men and children, hairstyling, root-coloring, highlights, manicures and eyebrow shaping. - Open the app and find out about available salon services, prices and timetables. - We’ll notify you when your turn is coming up, with enough time to get to the salon. - Our beauty specialist will be ready to offer you whichever service you need.

2. Our priority is giving you a high quality service and that has helped us achieve a user satisfaction rating of 4. 5/5. - Our team collects the laundry you'd like washed, wherever and whenever you want. - They are cleaned at Jeff Hubs (our own professional washing facilities) where we wash and iron clothes with the utmost care and provide a high-quality service. - We return your clothes whenever and wherever you want within 48h.

3. Within Jeff you can now find Beauty Jeff, our specialized service to take care of your day-to-day beauty needs.

4. Jeff wants to improve your quality of life by offering a wide range of services to free you from all the worries of your daily routine.

5. You can also use our service for quilts, duvets and sheets which we’ll look after and clean using the best methods to leave them spotless.

6. We also have a home-collection dry cleaning service for special items like dresses, shirts, blazers and suits.

7. Mr Jeff is available in almost 30 countries and you can access all these services through the app.

8. We offer highly competitive prices as we adjust them carefully to the local market in each country.

9. The booking process is done through your mobile, with no need for calls or reservations in advance.

10. Register, make a one-time order or subscribe to a monthly plan.

11. Conveniently manage the entire process from your smartphone.

1. The idea of wrapping the packets on paper it's great and cheers for not using plastic like any other service.This app does not have the option to cancel your subscription and charges you automatically for the next period.

2. I wasted more than 10 minutes trying to sign up (no surprise here, there's not a single working app on the continent), just to find out that there's no service.The service works if you are sent to a Mr Jeff location BUT they outsource as well and this is where you'll find issues.

3. My second order was outsourced to a laundry place that didn't pick up at the selected time and I didn't get my laundry back the day it was supposed to be delivered.

4. They were inquiring whether my clothes had been picked up?!?! No tracking system?I have one problem less in deciding when to do the laundry day and use my precious free time.

5. Jeff takes money out of your bank account for excess laundry without your approval.

6. Keep charging to my credit card with a 1% extra charges without me knowing because this company is an overseas company that if you use VISA or Master card, there's extra 1% charge.

7. Good thing I have contact info of branch who service our area to make changes, etc.Wasted 10 minutes with it.

8. The laundry place did not care at all! The app also doesn't provide a way of contacting them directly either.Terrible. They made me wait two days for a pickup window and then did not show up.

9. When I complained about it, their customer service asked me if I want to cancel my subscription instead of giving correct service.

10. The service from the local center in Sevilla is fantastic but the app is useless and full of bugs.

11. Considering it is an app-based service, I would appreciate if they spend time to upgrade quality of app.

1. Fix Jeff Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Jeff: Restarting the app will resolve most errors.
2. Update the Jeff App. Here is how:
   1. On Android goto PlayStore » Search for "Jeff" » Open Jeff - The super services app » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Jeff » click "UPDATE".
3. Clear Jeff - The super services app app cache: Clearing cached data will force your app to retrieve the latest data directly from Jeff servers.
   1. On Android, goto Settings » Apps » Select "Jeff - The super services app" » click Storage » click "Clear Cache".
4. Check Jeff app permissions. If any of these permissions required to use your device's features are disenabled, Jeff might not work.
5. Uninstall and reinstall Jeff. If nothing else has worked, completely uninstall Jeff then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Jeff not working

2. Fix Jeff Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Jeff be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Jeff not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Jeff may not be able to connect to the Internet when running in the background.