Published by Guideline Central on Dec 6, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Guideline Central?



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Why chat with our AI Guideline Central Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Guideline Central.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Love the new interface and how fast the searches load up!Excellent navigation and comprehensive, useful content.Very slow couldn't even open single pageLove this app, fresh new look super fast and very easy to use!Really nice update, smooth and efficient, very pleasedVery goodOn Samsung galaxy 8 with recent update the app keeps crashing.

2. I can access info but I can't register so I can't bookmark anything.The best medical treatment tool, hands down.

3. The search function will not let me select a specialty, a job title, or even select anything for searches.

4. Cannot sign up.

5. irritating.

Steps to Troubleshoot & Fix Guideline Central Issues

1. Fix Guideline Central Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Guideline Central: Restarting the app will resolve most errors.
  2. Update the Guideline Central App. Here is how:
    1. On Android goto PlayStore » Search for "Guideline Central" » Open Guideline Central » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Guideline Central » click "UPDATE".
  3. Clear Guideline Central app cache: Clearing cached data will force your app to retrieve the latest data directly from Guideline Central servers.
    1. On Android, goto Settings » Apps » Select "Guideline Central" » click Storage » click "Clear Cache".
  4. Check Guideline Central app permissions. If any of these permissions required to use your device's features are disenabled, Guideline Central might not work.
  5. Uninstall and reinstall Guideline Central. If nothing else has worked, completely uninstall Guideline Central then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Guideline Central not working


2. Fix Guideline Central Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Guideline Central be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Guideline Central not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Guideline Central may not be able to connect to the Internet when running in the background.

Reported Issues

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