Published by Verwood T.L. on Nov 12, 2024

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Why should I report an Issue with TanukiFamily — доставка еды?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Verwood T.L. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About TanukiFamily — доставка еды

1. Приложение TanukiFamily — это удобно и выгодно! • Все виды гастрономических удовольствий — в одном приложении. • Вегетарианские и постные рецепты во всех ресторанах. • Детское меню в ресторанах «Ёрш» и «Тануки». • Быстрая доставка от 29 минут. • Оплата любым удобным способом и забота о каждом госте. • Ежедневные акции, скидки и подарки. — Доставка «Тануки»: роллы и суши, сашими и сеты, авторские и классические рецепты паназиатской и японской кухни, а также постоянно обновляющееся меню. — Доставка TVOЯ Pizza в Москве и Краснодаре: бруклинская и римская пицца из подовой печи, огромный выбор уникальных начинок, а также закуски и выгодные комбо для любой компании. — Доставка ресторана «Ёрш» по Москве: гриль, мангал и собственная коптильня, любимые рецепты и авторские находки, сочное мясо на живом огне и все виды традиционных закусок. — Доставка ресторана «Каспийка» в Москве и Казани: более 30 видов рыбы и морепродуктов, живые устрицы, ежи и гребешки, авторское меню морской кухни по демократичным ценам. — Кейтеринг в Москве: продуманное фуршетное меню с доставкой. Объединили разные кухни мира: японская, европейская и русская кухня, мясо и рыба, овощи и салаты, закуски и даже десерты в удобной порционной подаче.

TanukiFamily Customer Insights

1. Best pizza network in Moscow, Japan food is nice too.Don't allow to define your location!!! After this action it is impossible to use the app, because it tries to find your address and freezes.Perhaps we don't make orders often at this place, but there surely weren't any problems with the app or the restaurant.

2. Ignore the negative review bombing, it's just Russian incels being mad at an advert featuring a black man.The app use is demotivating, it doesn't remember your location, so you have to point it out each time when open.I can't get what are other commentators talking about, the app is quite simple and it works like a charm.

3. Thanks for fast delivery and tasty food! P.S. It will be great if you show where the courier is during delivery P.P.S. Google, attention! People recently rate 1 star just to downrate app cause of unsuccessfull ad of restauraunt.

4. Receiving black pop-up that tells "Not able to complete your order now"Tasty food, pretty app.

5. Orders on time, the app is working and the food is just perfect!On-time delivery, decent food.

6. It works very strangely, until you fix it, it will stand 2 starsDoesn't work at the very final step of check-out... Developer's issue for sure.

7. Every item on the menu comes with nutritional value information, which is convenient for those who pay attention to these things.

8. I tried to order, but it didn't work.

9. I don't care about unsuccessful ads (even though the ads were rly disgusting), but the restaurant is very nice.

10. Look at marks' and reviews' dates.Payment system is clumsy and needs improvement.

11. Recommend itThe app doesn't work at all.

Steps to Troubleshoot & Fix TanukiFamily Issues

1. Fix TanukiFamily Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TanukiFamily: Restarting the app will resolve most errors.
  2. Update the TanukiFamily App. Here is how:
    1. On Android goto PlayStore » Search for "TanukiFamily" » Open TanukiFamily — доставка еды » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TanukiFamily » click "UPDATE".
  3. Clear TanukiFamily — доставка еды app cache: Clearing cached data will force your app to retrieve the latest data directly from TanukiFamily servers.
    1. On Android, goto Settings » Apps » Select "TanukiFamily — доставка еды" » click Storage » click "Clear Cache".
  4. Check TanukiFamily app permissions. If any of these permissions required to use your device's features are disenabled, TanukiFamily might not work.
  5. Uninstall and reinstall TanukiFamily. If nothing else has worked, completely uninstall TanukiFamily then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TanukiFamily not working


2. Fix TanukiFamily Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TanukiFamily be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TanukiFamily not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TanukiFamily may not be able to connect to the Internet when running in the background.

Reported Issues