Published by Quincy Media, Inc. on Dec 19, 2024

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Why should I report an Issue with WGEM News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Quincy Media, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WGEM News

1. Keep up on news, sports, and weather anywhere with the WGEM News app for Android.

2. Share content by email, text, Twitter or Facebook.

3. Whether it’s severe weather or sports scores, the WGEM News app for Android keeps you in-the-know while you’re on-the-go!

WGEM News Customer Insights

1. I wouldn't be trying to read the news if WGEM was available as ilanle to watch on TV but due to the ongoing feud with DISH and the fact that our local station cares nothing for its community of DISH viewers we are denied many of our favorite programs and our local news and weather.WGEM has done an outstanding job in setting up their app.

2. Thank you WGEM!Yes I'm in Mcdonough County and I are very much enjoyed the WGEM app on my smartphone it's my first smartphone and it's kind of difficult but the first app I had put on it was for WGEM and I can get your weather off of it and everything and a lot of times if I missed by 5 or 10 News no big problem I can get it from you guys off of your phone thank you guys so much and your app is just great to whoever put this app together did a greatGraphic display of atmospheric conditions is minimal at best.

3. Now I have to hope the story gets posted either by someone local or WGEM on Facebook if I want any local news.

4. I dont have cable or local channels (which is why I downloaded the app in the first place) and I used to get all my news from here.

5. Advertisments take over and delay display of information.Well i watch all of WGEMs news feeds ana few shows.

6. Their app is available pretty much on all providers except Samsung TV which we have, so I Downloaded the app on my phone but their app does not rotate into landscape even watching video.

7. Would download again if it gets fixed.The headline news item is never available.

8. I watch all news Morning, noon, evening, and night.

9. Why would they not have an app for Samsung TV's???I used to love this app but now all the notifications go straight to live stream and you can't ever get the story.

10. I liked when it gave you the option to read or watch the story on your own time.

11. Casting it to the TV made it seem smaller than watching on phone.

Steps to Troubleshoot & Fix WGEM News Issues

1. Fix WGEM News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WGEM News: Restarting the app will resolve most errors.
  2. Update the WGEM News App. Here is how:
    1. On Android goto PlayStore » Search for "WGEM News" » Open WGEM News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WGEM News » click "UPDATE".
  3. Clear WGEM News app cache: Clearing cached data will force your app to retrieve the latest data directly from WGEM News servers.
    1. On Android, goto Settings » Apps » Select "WGEM News" » click Storage » click "Clear Cache".
  4. Check WGEM News app permissions. If any of these permissions required to use your device's features are disenabled, WGEM News might not work.
  5. Uninstall and reinstall WGEM News. If nothing else has worked, completely uninstall WGEM News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WGEM News not working


2. Fix WGEM News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WGEM News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WGEM News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WGEM News may not be able to connect to the Internet when running in the background.

Reported Issues